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Windows 7: BSOD - Blue Screen Viewer Highlighting "ntoskrnl.exe"

13 Aug 2014   #1
NylonBell

Windows 7 Home Premium 64 Bit
 
 
BSOD - Blue Screen Viewer Highlighting "ntoskrnl.exe"

So on Sunday, the 10th I had two BSOD and since then I've been having them usually twice a day. My computer has had them before, throughout June and July I had a few, but with this being a new PC I thought it was just programmes I had installed. But recently I've had them every day and I downloaded a BlueScreenView programme which imminently highlighted 'ntoskrnl.exe' as being the problem.

I used the DM Log Collector for people to have a look at. I also took screenshots of the Viewer.


My System SpecsSystem Spec
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14 Aug 2014   #2
NylonBell

Windows 7 Home Premium 64 Bit
 
 

My computer has crashed 4 times this morning, I couldn't even log in. I managed to boot in safe mode and it didn't crash then, but when I booted in safe mode with networking it crashed at the log in screen. I suspect it it my wireless hardware, but I'm not 100% sure, can someone have a look at my logs? Thanks.
My System SpecsSystem Spec
14 Aug 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi NylonBell.

Make it sure that your SSD is running with the up-to-date firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

Let us know.
___________________________________
Code:
BugCheck F4, {3, fffffa8007fddb30, fffffa8007fdde10, fffff80002dde270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
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14 Aug 2014   #4
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Hi, my Samsung Magician says it is up-to-date. It hasn't crashed on this start up so far, which is a bit strange.
My System SpecsSystem Spec
14 Aug 2014   #5
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Edit: Sorry for the double post, I had a blue screen right after saying I hadn't had one and then my Chrome was messed up and I wasn't sure if I had posted or not.
My System SpecsSystem Spec
14 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Get CrystalDiskInfo - Software - Crystal Dew World

Install it and run it. Post screenshots of the program window for all your SSDs and HDDs.
My System SpecsSystem Spec
14 Aug 2014   #7
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Hopefully I've done this correctly.
My System SpecsSystem Spec
14 Aug 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, you have done it correctly. And the health status of the discs are OK.

Next, you open the computer, check that the cables and powers are properly connected to the discs. Also apply the cables in different SATA ports on the motherboard.

Still if the stop 0xF4 BSOD continues, let us see the data again.
My System SpecsSystem Spec
17 Aug 2014   #9
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Okay so I opened my computer and checked and the cables, and everything was fine. I suspected my Wifi adapter was causing the problem so I removed it and started using a wireless USB dongle instead. Since then, on Friday afternoon I have had no BSOD, I had none yesterday, the 16th - which is the first time I've gone a day without having one in a few weeks. However, I just had another BSOD and I'm getting worried my computer might be completely messed up. Windows Updates won't install no matter how many times I try to do them. I get two error codes, Code 800B0100 and Code 80070570. Java also keeps asking to update even though I have updated it numerous times.

I had a blue screen after putting some files into my second hard drive, I then tried to launch Battle.Net which hasn't been working today at all, when I suddenly got a blue screen. I checked my BlueScreenViewer thinking maybe this was something different, but no the same error is sitting there staring at me.

Quote:
ntoskrnl.exe ntoskrnl.exe+44e14f fffff800`02a1c000 fffff800`03001000 0x005e5000 0x531590fb 04/03/2014 09:38:19 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18409 (win7sp1_gdr.140303-2144) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
Edit: Crashed again! This time I was launching the DiskInfo programme from the second hard drive when my computer froze up and the windows from the hard drive vanished. Then the explorer bar vanished and I was left with just my chrome open on this page and then I had a BSOD again. And yep, same error according to my Viewer, getting to know these codes off by heart!
My System SpecsSystem Spec
17 Aug 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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 BSOD - Blue Screen Viewer Highlighting "ntoskrnl.exe"




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