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Windows 7: Page Fault in nonpaged area, keyboard/mouse wont work outside BIOS

15 Aug 2014   #11
gattopardo

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I will ask for help reading your dump.

Are things like these what you are calling a usb hub.

Amazon.com: usb 7 port hub powered: Electronics
Yes, it's an Anker 4 port. I am now getting BSODs with nothing connected except the mouse, keyboard & monitor, so I don't think it's the hub, or anything external.


My System SpecsSystem Spec
.
15 Aug 2014   #12
egghead3xl

Windows 7 Pro x64
 
 
Same problem.

I had the exact same issue yesterday and again today. I custom built my system 3 weeks ago. I did not have any issues installing OS and all system files. No issues what so ever until yesterday. I had the exact same issue that was mentioned by OP(blue screen, no keyboard/mouse). I took out all memory, graphics cards, and one by one reinstalled each. I was able to eventually system restore to 5 days ago. I then reinstalled the remainder of the components. I restarted multiple times yesterday. I thought I remedied the problem. I shut down last night and this morning upon restart I had the same problem again.

Just hoping we come to some resolution on this. I am at work for the next few hours but as soon as I return I will continue to troubleshoot.
My System SpecsSystem Spec
15 Aug 2014   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by gattopardo View Post
Quote   Quote: Originally Posted by Layback Bear View Post
I will ask for help reading your dump.

Are things like these what you are calling a usb hub.

Amazon.com: usb 7 port hub powered: Electronics
Yes, it's an Anker 4 port. I am now getting BSODs with nothing connected except the mouse, keyboard & monitor, so I don't think it's the hub, or anything external.
Some recent windows update is causing it in a huge rate. Microsoft Black Tuesday Patches Bring Blue Screens of Death
Attachment 329308
You need to rebuild the font cache. Go to C:\Windows\System32\ and delete the "Fntcache.dat" file there. Then restart the computer. On restart, a fresh font cache will be built.

If you cannot access to the fonts folder in normal mode, try in safe mode and safe mode with command prompt (see Advanced Boot Options). In Safe Mode also does not work (usually it works), try a live linux like Puppy.

Hopefully the issue will be over.
My System SpecsSystem Spec
.

15 Aug 2014   #14
gattopardo

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by gattopardo View Post
Quote   Quote: Originally Posted by Layback Bear View Post
I will ask for help reading your dump.

Are things like these what you are calling a usb hub.

Amazon.com: usb 7 port hub powered: Electronics
Yes, it's an Anker 4 port. I am now getting BSODs with nothing connected except the mouse, keyboard & monitor, so I don't think it's the hub, or anything external.
Some recent windows update is causing it in a huge rate. Microsoft Black Tuesday Patches Bring Blue Screens of Death
Attachment 329308
You need to rebuild the font cache. Go to C:\Windows\System32\ and delete the "Fntcache.dat" file there. Then restart the computer. On restart, a fresh font cache will be built.

If you cannot access to the fonts folder in normal mode, try in safe mode and safe mode with command prompt (see Advanced Boot Options). In Safe Mode also does not work (usually it works), try a live linux like Puppy.

Hopefully the issue will be over.
Aha! Yeah I just twigged after my latest BSOD I better NOT install the 12th Aug updates again ..or can I and just delete the font cache and it'll be OK?
My System SpecsSystem Spec
15 Aug 2014   #15
gattopardo

Windows 7 Home Premium 64 bit
 
 

Um well, this is fun, I just left my PC with TV tuner running for a few minutes, having NOT reinstalled the updates, and I got a complete PC freeze, with accompanying buzzing drone noise. So it looks like even after a restore it has caused some permanent damage either to my PC or to my Windows install, can I sue Microsoft ...
My System SpecsSystem Spec
15 Aug 2014   #16
gattopardo

Windows 7 Home Premium 64 bit
 
 

So I installed the updates, renamed fntcache.dat to fntcache.old, rebooted OK, now it has made a new fntcache.dat which seems to be identical to the old one.....
My System SpecsSystem Spec
16 Aug 2014   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would recommend following the instruction given by Arc in post # 13.
My System SpecsSystem Spec
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 Page Fault in nonpaged area, keyboard/mouse wont work outside BIOS




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