Bsod page_fault_in_nonpaged_area

MatthewHirst · 14 Aug 2014

Hi guys
Little bit of help required please. Last night i did windows updates and shut my machine down. I've come to boot it today and blue screen on death as shown with an attachment.

I have an SSD with my page file on a separate drive.
I have 32gb Ram, tried to boot with just 1 8gb stick, failed on everyone of my 4 sticks. I have also tried it with my SSD only, and my ssd and page file drive, still blue screen.

I've tried to boot last known good configuration, along with safe mode with no joy as it blue screens still

I don't have System restore enabled on my ssd either =[

Please help, thanks, thanks in advance.

Matt

Arc · 14 Aug 2014

MatthewHirst said:

I don't have System restore enabled on my ssd either =[

Now you know why System Restore points are very important. The easiest solution might have been to roll it back to the state prior to the windows update.

Now do two things. Follow it:
Troubleshooting Windows 7 Failure to Start

Also do you have access to another computer right now? If so, download Partition wizard Bootable CD (the last one in the link). Burn it in a blank CD or in a USB flash stick.

Boot into Partition Wizards GUI following this instructions. When you are on the last screen, take a camera snap of the screen and upload the snap here.
Screenshots and Files - Upload and Post in Seven Forums

We need to see the partitions and parameters.

MatthewHirst · 14 Aug 2014

Shall i have my page file drive connected as well or just my SSD OS drive.
Thanks.

Arc · 15 Aug 2014

When you are trying to recover a boot error, it is better that you keep only the OS drive.

For for the camera snap, let us see it with all the discs connected.

MatthewHirst · 15 Aug 2014

Hi thanks for the help, but I've decided that the best thing would be to reinstall Windows and keep a recover section just in case, thanks anyway I appreciate it

Arc · 15 Aug 2014

KB2982791

If you have got this windows update installed lately?

Last night i did windows updates and shut my machine down.

Then do what they have done.

axceed said:

I solved the problem by deleting c:\Windows\System32\FNTCACHE.DAT using command prompt within F8 menu.

Barman58 said:

It appears that the problem is down to a corruption in the File c:\Windows\System32\FNTCACHE.DAT caused by the Update though there is some speculation as to wether one or several of the KB's cause the corruption.