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Windows 7: [ Help ] ERROR SYSTEM_SERVICE_EXCEPTION 0x3b

14 Aug 2014   #1
thanhdua

Other
 
 
[ Help ] ERROR SYSTEM_SERVICE_EXCEPTION 0x3b

Sorry ! i can't speak english. i need help BOSD . i use win 7 64b my problem is sometimes bosd
my file bosd : http://www38.zippyshare.com/v/60518203/file.html
i have check disk . test ram by memtest 86 ( 7pass ). test cpu. test vga no matter what happens . i use 2 HDD seagate 1Tb and 2Tb running mode RAID. Vga 7750 pe driver 13.9 and 13.12 Similar errors were
thanks


My System SpecsSystem Spec
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15 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
16 Aug 2014   #3
thanhdua

Other
 
 

thank you Arc

Attachment 329388
My System SpecsSystem Spec
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16 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello thanhdua.

You are supposed to upload the entire zip, not two crash dumps only.

No help is possible without seeing the necessary data.
My System SpecsSystem Spec
16 Aug 2014   #5
thanhdua

Other
 
 

I understand and I did what you said .if you can not find what is causing the error is probably due to RAM. I've tried removing a stick of RAM before do what you instruct. sorry for my english so bad, and thank you very much
Attachment 329431
My System SpecsSystem Spec
16 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any further BSODs after installing the SP1.

Also, as you have doubt, Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
My System SpecsSystem Spec
17 Aug 2014   #7
thanhdua

Other
 
 

I checked the RAM seven pass with memtest 86 + but not presenting any problems. maybe like seven pass is not enough. I will try again. windows which I am using is not copyright. in Vietnam are often very expensive Windows license. I will monitor and inform you when i need help. thank for your help. Wish you a happy day. see you again
My System SpecsSystem Spec
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