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Windows 7: several bsods - nothing helped this far.

16 Aug 2014   #1
haramo

windows 7 home premium SP1 64bits
 
 
several bsods - nothing helped this far.

Dear
This computer had several problems in the past, cause would be the used wifi usb stick and avg also caused bsod's. So avg uninstalled and a another new wifi usb stick was used.
so in the past, avg and wifi usb stick caused the pc causing bsod's anytime (while booting up or while pc is on)
But this time, after new wifi usb is used, no avg is installed, the bsod's only occure in the beginning of booting, and once the pc is boots up, the pc works great.
to prevent to start again with the same problem , the pc is not turned of for a whole day, but in the evening the pc is shutted off.
And next day the changes are big that the pc has to go throughAtt 2 or 3 times rebooting before it starts normally.


now for a few weeks I enabled driver verifier.
I installed microsoft security essentials, to be sure no other thir party antivirus is the cause of te bsod's. But still bsods.

If I look into msinfo32 information, I see that the printer is been recognized also as a disk? strange. But my knowledge about interpreting this kind of information is as good as nothing.

see attached the minidumpfiles collected with dm log collector.


My System SpecsSystem Spec
.
16 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello haramo, and welcome to the Forum!

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {fffff980073aaf61, 0, fffff88002890493, 0}

*** WARNING: Unable to verify timestamp for RTL8192cu.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192cu.sys

Could not read faulting driver name
Probably caused by : RTL8192cu.sys ( RTL8192cu+34493 )

Followup: MachineOwner
---------
This is the results of one of your BSOD's it is pointing towards your Realtek RTL8192C Wireless USB drive. You mentioned that you installed a new WIFI Card, make sure the drivers are up to date. And that you removed the old Drivers.

Here is the driver page: Realtek
My System SpecsSystem Spec
16 Aug 2014   #3
haramo

windows 7 home premium SP1 64bits
 
 

So the new wifi stick is the cause. previous bsod's did mention that the driver of the wifi was the cause. This time it was not mentioned. Thanks for the analyse.

How can I make sure the old drivers are absent? I will check for updates for the new wifi stick.
My System SpecsSystem Spec
.

16 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries,

Here is a tutorial, you are looking for "Driver Sweeper"

Drivers - Clean Left over Files after Uninstalling
My System SpecsSystem Spec
16 Aug 2014   #5
haramo

windows 7 home premium SP1 64bits
 
 

After following the steps 'how to clean left over driver files with DDU or Driver Sweeper, I have some questions


question 1: drive Sweeper is older then DDU. Does it mean I best use DDU?

Question 2 : Does DDU remove alle kind of drivers or only videodrivers?

Question 3: Do I need to first uninstall the drivers of the new wifi stick?

Question 4: Does sweeper has to be active if I uninstall the drivers of the new stick? I mean , driver sweeper only can look for lost drivers files, if it was active during uninstall of the driver?

Question 5: I just want to delete the old drivers, can I just start sweeper to analyse and remove the drivers it finds, without first uninstalling the new wifi stick?
I let sweeper analyse , selecting all the devices (ati display, realtek sound, microsoft, .... ), but I don't see any wifi stick related device name?
The results: only nvidia display and nvidia chipset were found. Nothing else. I haven not cleaned them.

Question 6: Does sweeper only remove old files and registry of unused drivers, even If I not first start sweeper and uninstall a device in windows accordingly to the standard steps (control panel-> Programs and Features )?
My System SpecsSystem Spec
20 Aug 2014   #6
haramo

windows 7 home premium SP1 64bits
 
 

Can someone help me to get through?
My System SpecsSystem Spec
24 Aug 2014   #7
haramo

windows 7 home premium SP1 64bits
 
 

Any one ?
My System SpecsSystem Spec
24 Aug 2014   #8
haramo

windows 7 home premium SP1 64bits
 
 

I tested the programs on another pc, I did not uninstalled the drivers on system, as it wa told that is was not needed to do this step.

I have tried ddu, it only detects the video driver, I uninstalled it and then installed driver from internet.

I then tried drive sweeper. selected all the devices, clicked on analyse, and give me a lot of files (dll, registry keys, .. ) about ati display ( files but no registry keys), nvidia chipset (files and registry keys) and nvidia display but nothing linked to wifi.

I'm not sure If I understood you correctly: Do I have to manually uninstall the wifi driver (device management) or does driver sweeper can help with it?
My System SpecsSystem Spec
25 Aug 2014   #9
haramo

windows 7 home premium SP1 64bits
 
 

I found an article about how to remove old driver, with a command.

See attached picture Which drivers are under 'networkadapters'. What Can I delete to be sure both wifi and cable adapters still work?

And here is the command: set devmgr_show_nonpresent_devices=1
My System SpecsSystem Spec
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 several bsods - nothing helped this far.




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