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Windows 7: BSOD While Gaming 0xA0000001 (Again)

16 Aug 2014   #1
Chives

Windows 7 Home Premium 64bit
 
 
BSOD While Gaming 0xA0000001 (Again)

I am here again with a continuing problem that I thought was fixed.

BSOD While Gaming 0xA0000001 Atikmdag.sys

FX-6300 + Hyper 212 EVO Cooler
M5A97 LE R2.0
G SKILL Ripjawz 2x4GB
Rosewill Green Series 630w
Gigabyte 270x Windforce 2GB OC Edition

So to sum things up, the guys from here had me do a bunch of stuff, then had me downgrade drivers and bam... problem fixed. Except now after 2 months it turns out the problem was not fixed. Between when I thought I fixed it and now, I hardly played and graphic intensive games as all I played was LoL which never BSODs. But I decided to play some Borderlands 2 again only to be welcomed to a blue screen. I was about and hour in, and from past BSODs I've noticed that they are always random. Sometimes they occur right away, or 4 hours in the game. The stop error is always 0xA0000001. I should also note that I recently made a thread here about a brown screen I got while playing a simple game called gnomoria. I marked the thread as solved sense I;m just saying it here aswell. But I think that brown screen crash was just a one time thing, as with over 40+hours of gameplay it only happened once.

At this point I'm very disheartened that my PC is still giving me trouble. I have not touched any setting in the BIOS or overclocked, it is all default. I'm not sure if the stock OC that Gigabyte counts though or if they even did OC as I heard this problem can be caused my OC'ing.

Also I was told don't try anything on my own without asking you guys, but I found this thread here:
AMD Support and Game Forums - BSOD 0xA0000001 while playing games
I found out the drivers I downgraded to were 13.2 and the guy in this article, with the same graphics card, claims 13.12 is stable for him and he was having the same problems.


My System SpecsSystem Spec
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17 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Chives.

From your earlier experience you know that it is AMD display/graphics environment that causes this issue.

If the issue continues irrespective of the driver version, it is the GPU that is causing the issue; and you should replace it.
My System SpecsSystem Spec
18 Aug 2014   #3
Chives

Windows 7 Home Premium 64bit
 
 

Alright I tried AMD's new drivers, no problems yet but it can take up to 4 hours to crash sometimes. I will keep you posted though.
My System SpecsSystem Spec
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18 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I wish you the best of luck. But probably we already have noticed that multiple versions of the display driver is throwing the same issue? I might be wrong, you have observed it better.
My System SpecsSystem Spec
20 Aug 2014   #5
Chives

Windows 7 Home Premium 64bit
 
 

Yeah, didn't work. I'm going to try to downclock the factory OC. I just don't want to deal with Gigabyte's customer service, or anyone's actually. Personally, do you think it's possible at all that the OC is the issue, or should I just skip to sending it back to Gigabyte?
My System SpecsSystem Spec
20 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As far as I can say, stop 0xA0000001 belongs to AMD display. That means either the display driver or the GPU.

If the issue continues irrespective of the driver version, then it is the GPU.

But if you want, you may definitely downclock the factory OC to observe the situation.
My System SpecsSystem Spec
20 Aug 2014   #7
Chives

Windows 7 Home Premium 64bit
 
 

Ok thanks, I'm thinking then I'll just give Gigabyte a call and see what they can do. All I have going for me though is the 2 year warranty standard on their graphics cards with no reliable way of replicating the problem. But assuming they can either send me a new one or fix this one I will tell you in a week or so whether that fixed it or not. Thanks again though!
My System SpecsSystem Spec
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 BSOD While Gaming 0xA0000001 (Again)




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