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Windows 7: Frequent BSOD even after diskchecking and defrag. Files attached

17 Aug 2014   #1
Rhonarin

Windows 7 64-bit
 
 
Frequent BSOD even after diskchecking and defrag. Files attached

Hello!
Blue screen occurs mostly during League of Legends and less often during more general use like Skype, Youtube, etc.
Error Code 0x000000d1 is most common but I've come across some others I can't recall.
I've run a memtest with 6 passes last night and nothing turned up.
Today I ran a checkdisk and defragged my harddrive. I also reset my page file.
Still no luck.

CPU: Intel Core i7-4770K
Graphics Card: NVIDIA GeForce GTX 660Ti


My System SpecsSystem Spec
.
17 Aug 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Rhonarin, from your dump files, it appears you have been having problems for quite some time. The more recent ones list these two a couple of times

Code:
lmvm iusb3xhc
start             end                 module name
fffff880`02f2e000 fffff880`02ff1000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Fri Dec 21 08:40:49 2012 (50D474F1)
    CheckSum:         000C0A88
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Intel(R) USB 3.0 eXtensible Host Controller Driver and can be updated at your motherboard's web site or http://downloadcenter.intel.com/

The other one that was listed a couple of times is

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`042a1000 fffff880`04f2f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jul 02 12:42:02 2014 (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your Nvidia Graphics driver and can be downloaded from Drivers - Download NVIDIA Drivers

Please download the latest WHQL driver and update it like this
NVIDIA Drivers - Avoid Problems

One other driver was indicated
Code:
fffff800`01fb9830  fffff880`06b3f2ccUnable to load image \SystemRoot\system32\DRIVERS\rtwlanu.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
 rtwlanu+0x1122cc
fffff800`01fb9838  fffff880`06b3f2cc rtwlanu+0x1122cc
That is your Realtek RTLxxxxx Wireless USB 2.0 Adapter and can be updated at Realtek

There are also indications that you have Driver Verifier enabled. If you do, this will show how to enable or disable it. Please disable it for right now. Option 2 will show you how Driver Verifier - Enable and Disable

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
17 Aug 2014   #3
Rhonarin

Windows 7 64-bit
 
 

Thank you so much for the response!
I've updated my system specs as you requested. Hope it helps.
I've also updated all the drivers you specified as you instructed and everything went smoothly.
Driver Verifier is also disabled.

What should I do next?
My System SpecsSystem Spec
.

17 Aug 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you for updating your system specs.
It help me and others to follow along.
My System SpecsSystem Spec
17 Aug 2014   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Just use your computer normally. If you have further problems, let us know. Keep in touch and let us know how it is working. Thanks for the system specs. It will help us to help you.
My System SpecsSystem Spec
18 Aug 2014   #6
Rhonarin

Windows 7 64-bit
 
 

Awesome! I can't tell you how much I appreciate the help.
I'll be sure to update after a few days.
My System SpecsSystem Spec
18 Aug 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I think you will have better luck with driver verifier disabled. The purpose of driver verifier is to put excess stress on your drivers and make your computer crash, in order to identify the faulty driver. With it disabled, you should see fewer crashes and better performance.
My System SpecsSystem Spec
21 Aug 2014   #8
Rhonarin

Windows 7 64-bit
 
 

**UPDATE**
The first few days after I made the changes my system was running like a dream! Previous sluggish startups and poor performance issues were all gone, and I was ecstatic.
Since then I have, however, had two BSODs and one other issue.
I attached the new dump files which hopefully contain the most recent blue screens.

The other issue happened while I was on Skype, and my sound froze and began skipping rapidly, as if I had a BSOD, but my computer was still fully functional; only my sound had gone screwy. Could I have installed one of the drivers incorrectly?
My System SpecsSystem Spec
21 Aug 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Both list this
Code:
lmvm  iusb3xhc
start             end                 module name
fffff880`04ab6000 fffff880`04b7b000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Wed Feb 12 05:04:33 2014 (52FB5541)
    CheckSum:         000C82CE
    ImageSize:        000C5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your Intel(R) USB 3.0 eXtensible Host Controller Driver and should be downloadable at http://downloadcenter.intel.com/

Another one is listed as
Code:
lmvm mouhid
start             end                 module name
fffff880`03c60000 fffff880`03c6d000   mouhid     (pdb symbols)          c:\symcache\mouhid.pdb\55AD69EE66AC46A8BA62F9752B31D2AF1\mouhid.pdb
    Loaded symbol image file: mouhid.sys
    Mapped memory image file: c:\symcache\mouhid.sys\4A5BCA94d000\mouhid.sys
    Image path: mouhid.sys
    Image name: mouhid.sys
    Timestamp:        Mon Jul 13 19:00:20 2009 (4A5BCA94)
    CheckSum:         00009604
    ImageSize:        0000D000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     mouhid.sys
    OriginalFilename: mouhid.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  HID Mouse Filter Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
Which is the Mouse filter driver and should come from Windows Updates. Make sure you have installed all updates. And be aware that Razor drivers are a known cause of BSODs.
My System SpecsSystem Spec
21 Aug 2014   #10
Rhonarin

Windows 7 64-bit
 
 

Ah. I remember now. When I attempted to update that driver the first time, I received this error message.
I double checked to make sure I was getting the i7 version and I was. I extracted it and ran as administrator and still no dice. Anywhere else I can download it from?
My System SpecsSystem Spec
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 Frequent BSOD even after diskchecking and defrag. Files attached




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