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Windows 7: BSOD on old laptop; recently changed thermal paste

18 Aug 2014   #1
BingoGaming

Windows Ultimate x64
 
 
BSOD on old laptop; recently changed thermal paste

Old Dell Inspiron 1545 was running temperatures above 60c causing the fan to be really loud so I decided to switch the thermal paste on the processor which brought the temperatures to 30c idle. All this was done correctly (all paste removed, pea sized MX-4 applied).

Besides this, the only thing I've recently done to the computer is connecting it via ethernet cable to the internet.

I have attached 4 minidumps from various times to the thread.

All help is appreciated.


My System SpecsSystem Spec
.
18 Aug 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
My System SpecsSystem Spec
19 Aug 2014   #3
BingoGaming

Windows Ultimate x64
 
 

I have attached the SF Diagnostic Tool scan.

Some other information about the blue screen is that it never happens when the computer is idle, but whenver I start using it properly the bluescreen sets in within 1-2 hours.

Thanks for your help.
My System SpecsSystem Spec
.

19 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Something is affecting the volume shadow copy system.
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff8800159fd6e, fffff8800867c8c8, fffff8800867c120}

Probably caused by : volsnap.sys ( volsnap!VspCollectLazyOffsetsPass+1be )

Followup: MachineOwner
---------
As a first test, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
19 Aug 2014   #5
BingoGaming

Windows Ultimate x64
 
 

Just restarted the laptop with your advice and was greeted by the "Loading Windows" followed by a insta-bluescreen.

All I could read was "AmgHips.sys" before it shut off again.

I'll boot into safe mode and retrieve the minidump if you would like.
My System SpecsSystem Spec
19 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, you have this driver.
Code:
amghips    AmgHips    \??\c:\windows\system32\drivers\amghips.sys    File System Driver    Yes    System    Running    OK    Ignore    No    Yes
It is said to be a file system driver. So it can definitely cause a volsnap.sys BSOD.

But I dont know the source of it. I searched, but got nothing. So I cannot say it precisely that uninstalling this thing will get rid of this driver.

You may also search if you want.

IMHO it would be the best for you to perform a clean install in this stage.
My System SpecsSystem Spec
19 Aug 2014   #7
BingoGaming

Windows Ultimate x64
 
 

I have attached the AmgHips.sys bluescreen .dmp to the thread if you want to check it out.
My System SpecsSystem Spec
19 Aug 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No need, I already checked all about it. It originates from the normal drivers folder and of 2011.
My System SpecsSystem Spec
19 Aug 2014   #9
BingoGaming

Windows Ultimate x64
 
 

Alright, thanks very much for your time and help I really appreciate it.

I think I'll leave it a week or so and see if the problem persists, and if so I'll just fresh install.
My System SpecsSystem Spec
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 BSOD on old laptop; recently changed thermal paste




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