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Windows 7: BSOD first 0x0000007A and now 0x000000F4

18 Aug 2014   #1
mystifier

Windows 7 Ultimate 64bit
 
 
BSOD first 0x0000007A and now 0x000000F4

Hello everyone!

It was some days I was getting the 0x000007A BSOD. I looked around for some possible solutions and I just performed a chkdsk.
After the chkdsk, where I got no error, don't ask me why, but I eliminated the 7A BSOD to acquire the second one; the F4.
As in your post on instruction, please find attached the zip file with the information.
If you need some more information or I forgot something, please let me know!

Thanks in advance for your time and effort


My System SpecsSystem Spec
.
18 Aug 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

Those errors sound like hard drive ones.

Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Upload a screenshot of your hard disk using Crystal Disk Info:Make a hard drive test from the hard drive manufacturers website:Test your Hard Drive with SeaTools:
My System SpecsSystem Spec
19 Aug 2014   #3
mystifier

Windows 7 Ultimate 64bit
 
 

Hello Koolkat77,

thanks for the welcome and your answer.
I followed your procedure step by step, here it is the results:
  1. Clean Boot, done as explained in the tutorial you linked to me
  2. Reduce item at start-up, done; I disabled all of them to be sure
  3. done the SFC /scannow, attached the image.
  4. done disk check, no error found. I was not fast enought to collect the screen before the reboot
  5. CrystalDiskInfo screenshot, done. Attached.
  6. SeaTools Test, done the fast one. No error detected. I made a screen with the info of the SSD.
  7. I was not able to find the hard drive test from the manufacturers, but i made an error check by using HD Tune, attache the screen, no error detected.

Do you see something strange?
One thing I forgot to mention, every time i get the BSOD, in order to boot again the pc I NEED to clear CMOS.

Thanks again for your time and effort!
My System SpecsSystem Spec
.

19 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

0xF4 and 0x7A shares the same source of origin. The disc environment.

Make it sure that your Crucial M4 SSD is having the latest firmware.
How to Upgrade Crucial SSD Firmware | StorageReview.com - Storage Reviews

Let us know.

Further troubleshooting is possible after having this info.
My System SpecsSystem Spec
20 Aug 2014   #5
mystifier

Windows 7 Ultimate 64bit
 
 

Hi Arc,

thank you for your answer. Looking around I found this:
Quote:
Crucial stated that the firmware "Corrects a condition where an incorrect response to a SMART counter will cause the m4 drive to become unresponsive after 5184 hours of Power-on time. The drive will recover after a power cycle, however, this failure will repeat once per hour after reaching this point. The condition will allow the end user to successfully update firmware, and poses no risk to user or system data stored on the drive.
This evening when I'll come back home, I will update the firmware as you suggested.

I will let you know. Thanks again!

EDIT:

Firmware Updated, I will let you know If I get new BSOD.
My System SpecsSystem Spec
20 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mystifier View Post
EDIT:

Firmware Updated, I will let you know If I get new BSOD.
Well done. We are subscribed to your thread. Update for any further event.
My System SpecsSystem Spec
21 Aug 2014   #7
mystifier

Windows 7 Ultimate 64bit
 
 

Hi there!

Currently no more BSOD. Before to mark the thread as Solved I will wait today also, just to be sure
I start to thank you so much for your time and effort!

EDIT: Marked as Solved. From yesterday I got no more BSOD, so I think the firmware was the problem.
Thank you so much for your help!!
My System SpecsSystem Spec
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