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Windows 7: Bugcheck 0x0000000a

18 Aug 2014   #1
winds10

Windows 8.1 64 bit
 
 
Bugcheck 0x0000000a

BSOD 0x0000000a when booting up PC. I haven't had a BSOD in a while and this suddenly just happened. Thanks for looking.


My System SpecsSystem Spec
.
19 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff801`c742a000 fffff801`c7433000   cpuz136_x64 T (no symbols)           
    Loaded symbol image file: cpuz136_x64.sys
    Image path: \??\C:\Users\esf\AppData\Local\Temp\cpuz136\cpuz136_x64.sys
    Image name: cpuz136_x64.sys
    Timestamp:        Wed Oct 09 17:44:08 2013 (52554890)
    CheckSum:         000086F1
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The BSOD reports it is caused by CPUz. That is not very expected. Do you have CPUz installed? Then uninstall it and install a fresh downloaded copy from CPUID's website. CPU-Z CPUID - System & hardware benchmark, monitoring, reporting

But, the fact is, it should not be right path for CPUz.
Code:
    Image path: \??\C:\Users\esf\AppData\Local\Temp\cpuz136\cpuz136_x64.sys
It should not run from temp. So it smells bad. It looks like a malware is trying to disguise under a known name.

Clean up the temp folder. CCleaner is the best deal to do it. Install it and run it.

Then, in order to be sure, scan the system for possible virus infection with the following programs.
Let us know the result.
My System SpecsSystem Spec
19 Aug 2014   #3
winds10

Windows 8.1 64 bit
 
 

Thank you so much. I will look at CPUz.
My System SpecsSystem Spec
.

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 Bugcheck 0x0000000a




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