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Windows 7: BSOD While saving large files in outlook

20 Aug 2014   #1
jahu

Windows 7 64Bit
 
 
BSOD While saving large files in outlook

Hello,
Im getting random BSOD while saving large attachements in outlook.
Error code 0x0000007a , details in jpg file.

Ive tried few things like:
- make more empty space
- uninstalling some antiviral software
- installing updates for win and office
- disable automatic updates
- chkdsk /f c:
- change outlook pst file

That desktop machine is used to print on 4 inkjet large format printers connected via usb, so when it bsod jumps out from knowhere, all printing stops and have to start from begining.

Thanks,


My System SpecsSystem Spec
.
20 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
29 Aug 2014   #3
jahu

Windows 7 64Bit
 
 

Hello Again,
Thanks Arc for replay.
I can't get minidump recorded. I tried a few different situations and still nothing.
Any ideas to get it done?

Thanks
My System SpecsSystem Spec
.

29 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Probably the reason behind not recording a crash dump is the poor storage capacity left.
ITEMVALUE
Dysk C:
Rozmiar 144,99 GB (155 682 074 624 bajtów)
Wolne miejsce 2,89 GB (3 100 303 360 bajtów)
And it is an enough cause of a stop 0x7A.

Get at lease 15 GB free and see how it goes.
Hard Disk Space - Free Up and Recover
Let us know the result.
My System SpecsSystem Spec
01 Sep 2014   #5
jahu

Windows 7 64Bit
 
 

Thanks for replay,
It might be a reason. That machine is working with large photos and the pople who works there sometimes forget to clean it up regularly. I need to observe that.
I did one more thing, i put that desktop on hard cable to the router instead of wifi.
I read somewhere that sometimes network drivers or hardware can do bsod like that.

I will let you know as soon as test those two things
Thanks again.
My System SpecsSystem Spec
04 Sep 2014   #6
jahu

Windows 7 64Bit
 
 

Hello,
I still get no Minidump content.
Drive has no errors on surface test, all outlook addons are disabled, its more than 40GBs of free space on all drives.
Its very annoying when i print on 4 plotters and suddenly i get bsod. All prints are going to trash. Any ideas what to do next ?
My System SpecsSystem Spec
04 Sep 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Follow the BSOD posting instructions again and upload the data with your next post.
My System SpecsSystem Spec
Reply

 BSOD While saving large files in outlook




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