Random BSOD crashes


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD crash while in sleep mode


    Hello all, I have been getting random BSOD crashes and i would greatly appreciate if someone can take a look at dump files i have provided.

    I have used Windows Debugger to look at what is going on, first BSOD was caused by DS3 Tool (which has now been uninstalled with all motioninjoy drivers) but the latest crash looks to be caused by Nvidia.

    If someone could take a look for me to see what is going on that would be greatly appreciated.

    Specs if you need them.

    CPU - Intel i7 4790k
    Mobo - Asus Sabertooth Z97 Mark 1
    RAM - 16GB Gskil Ares 1866MHz

    Thanks
    Last edited by RRising; 09 Oct 2014 at 04:32. Reason: clarifying issue
      My Computer


  2. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Just to add another thing, I have noticed that it seems to crash when my computer is in sleep mode.

    So if someone here can please take a quick look that would be most appreciated.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Yes, the BSOD happens only in Sleep mode. It happens because a driver to a PnP device failed to react accordingly during sleep power transition.
    Code:
    A driver has failed to complete a power IRP within a specific time.
    The PnP device is the graphics card GTX 680.
    The PnP port is the PCIe slot.
    The driver is the display driver nvlddmkm.sys.
    Code:
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [ 16, 0]   0  0 fffffa800cd11060 00000000 fffff88003cf9c68-fffff8800ae379a0    
               \Driver\pci    dxgkrnl!DpiFdoDevicePowerCompletionRoutine
                Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa800e730480 00000000 00000000-00000000    pending
              Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm
                Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa80118ecbf0    
    
                Args: 00000000 00000000 00000000 00000000
    Very common issue for laptops. It is the first time I am seeing a desktop computer suffering from this issue.

    At first, uninstalled the installed nvidia driver using Display driver Uninstaller. Then install 340.52 WHQL. Is it BSODing with this version, too?? If so ....

    Your motherboard should have 3 PCIe ports. Is it fail in the same way with the other ports, too?

    Let us know.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks for the Advice Arc, i will give your fix a try, i'll post back here to see if it has worked.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    RRising said:
    i will give your fix a try,
    I dont supply fixes .... I am not a prophet.

    I suggest some possible actions to deal with the issue.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Hi Arc, i tried your solution a few days ago of uninstalling the driver and downgrading and it seems to have worked, i haven't had a blue screen crash since the 9th. I'll mark is as solved.

    Thanks.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    RRising said:
    Hi Arc, i tried your solution .....
    I did not provide any solution but some suggestions only. :)

    Good nwes that your computer is running fine ATM. :)

    Let us know for any further issue.
      My Computer


 

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