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Windows 7: BSOD happens randomly after no computer use for one month

21 Aug 2014   #1
jbro212

Windows 7 Home Premium 64bit
 
 
BSOD happens randomly after no computer use for one month

So I came back from a one month vacation trip, and my computer BSODs at random times. Sometimes when I'm using chrome, sometimes when I'm playing a game, sometimes when I'm using skype. Starting a download, taking a coffee break, and coming back to a BSOD is pretty typical. Finally decided that I need some help.

Attached files has a few BSODs that were caused by driver verifier. The most recent BSOD was caused by driver verifier for sure, the others I don't remember.

Also, I turned on the BSOD dump file option on after this problem got bad, so there isn't any before those.


My System SpecsSystem Spec
.
24 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Various different bugcheck codes are there which may indicate many a things (plus a good lot of craps and bloatwares and installed there) but first of all you need to test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result.
My System SpecsSystem Spec
24 Aug 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This could also be causing a problem. Their is a very good chance the computer is infected.

From jbro212 System Specs.

Quote:
Antivirus None
Browser Google Chrome
I will go back to watching.
My System SpecsSystem Spec
.

25 Aug 2014   #4
jbro212

Windows 7 Home Premium 64bit
 
 

Currently running memtest, 2 passes no errors so far. Will update if any errors occur or after 8 passes. Also, what do I have that's bloatware? I don't know what's considered bloatware. And is chrome not a good browser anymore?
My System SpecsSystem Spec
25 Aug 2014   #5
jbro212

Windows 7 Home Premium 64bit
 
 

Finished running memtest, 8 passes no errors.
My System SpecsSystem Spec
25 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I hope you used Memtest 86+, not any other program.

Now enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
26 Aug 2014   #7
jbro212

Windows 7 Home Premium 64bit
 
 

Crashed, dump file attached.
My System SpecsSystem Spec
27 Aug 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 19, {3, fffffa800c7a6490, fffffa800c7a6490, 7ffffa800c7a6490}

*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1528 )

Followup: Pool_corruption
---------
Disable Driver Verifier now.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Let us know the result.
My System SpecsSystem Spec
28 Aug 2014   #9
jbro212

Windows 7 Home Premium 64bit
 
 

Uninstalled both Daemon Tools and SPTD, uninstall button was grayed out. Still got a blue screen after that. Attached the BSOD dump file that occurred after. Also computer freezes sometimes as well.
My System SpecsSystem Spec
28 Aug 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 3B, {c0000005, fffff9600010f2fd, fffff8800746fa60, 0}

Probably caused by : win32k.sys ( win32k!StoreQMessageExtended+15 )

Followup: MachineOwner
---------
Another clueless Stop 0x3B.

Memtest86+ reported clean.

Make it sure that windows is up-to-date. And run driver verifier for one more time.
My System SpecsSystem Spec
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 BSOD happens randomly after no computer use for one month




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