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Windows 7: BSOD after playing games for less than a minute.

22 Aug 2014   #1
Gridlo

Windows 7 64-bit
 
 
BSOD after playing games for less than a minute.

Also BSOD after about 30 minutes of runtime


My System SpecsSystem Spec
.
24 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is a branded desktop PC.

Let us know the wattage of the PSU (Power Supply) at first. Look at here:

Next, Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Also, Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Let us know the results.
_______________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80046dd010, fffff8800fe5ae2c, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80046dd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fe5ae2c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+9bbe2c
fffff880`0fe5ae2c 803db68aeeff00  cmp     byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
fffff880`02899b48 fffff880`10154140 : 00000000`00000116 fffffa80`046dd010 fffff880`0fe5ae2c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02899b50 fffff880`10127867 : fffff880`0fe5ae2c fffffa80`08c0b000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02899b90 fffff880`10153f4f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`046dd010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02899c40 fffff880`0f43803d : fffffa80`07fd8970 00000000`00000080 00000000`00000000 fffffa80`08b8d410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02899cc0 fffff800`03d5a73a : 00000000`014eaae2 fffffa80`08b91b50 fffffa80`0371a890 fffffa80`08b91b50 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02899d00 fffff800`03aaf8e6 : fffff880`009e9180 fffffa80`08b91b50 fffff880`009f3f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02899d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+9bbe2c
fffff880`0fe5ae2c 803db68aeeff00  cmp     byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0

SYMBOL_NAME:  nvlddmkm+9bbe2c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5315b408

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}

Followup: MachineOwner
---------

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f49f000 fffff880`100f7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 16:37:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=1226]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = Dell Inc.
BiosVersion = A02
BiosReleaseDate = 12/03/2013
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 3847
SystemFamily = To be filled by O.E.M.
SystemVersion =   
SystemSKU = Inspiron 3847         
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 088DT1       
BaseBoardVersion = A01
1: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Pentium(R) CPU G3220 @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
My System SpecsSystem Spec
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 BSOD after playing games for less than a minute.




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