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Windows 7: Windows 7 HB, BSOD STOP 0x0000007A

23 Aug 2014   #1
RohitTheRed

Windows 7 Home Basic 6
 
 
Windows 7 HB, BSOD STOP 0x0000007A

Whenever I open StrongDC software (file sharing on direct connection, same as DC, ApexDC), my system freezes and reboots with 0x0000007A error. I tried reinstalling software, updating drivers, virus malware checking. Nothing worked.

I have attached Log Collector file here.


My System SpecsSystem Spec
.
24 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

For troubleshooting a stop 0x0000007A, some more things are required.

Click on button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Aug 2014   #3
RohitTheRed

Windows 7 Home Basic 6
 
 

Quote   Quote: Originally Posted by Arc View Post
For troubleshooting a stop 0x0000007A, some more things are required.

Click on button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
I have already uploaded the DM log collector file in my previous post.
My System SpecsSystem Spec
.

24 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It does not contain all the necessary files to troubleshoot your issue.
My System SpecsSystem Spec
24 Aug 2014   #5
RohitTheRed

Windows 7 Home Basic 6
 
 

Quote   Quote: Originally Posted by Arc View Post
It does not contain all the necessary files to troubleshoot your issue.
Here is the new DM log collector report.
My System SpecsSystem Spec
24 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
Error code: (NTSTATUS) 0xc00000b5 (3221225653) - {Device Timeout}  The specified I/O operation on %hs was not completed before the time-out period expired.
Your file sharing program is causing timeout to some device? Bit of strange.

Update the driver to your network adapter.
RT539x PCIe - MediaTek

Open the laptop and check if all the attached hardware are properly seated. Was it ever dropped or something?

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver.
  5. Apply > OK
  6. Accept then restart.
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Let us know the results.
My System SpecsSystem Spec
24 Aug 2014   #7
RohitTheRed

Windows 7 Home Basic 6
 
 

Quote   Quote: Originally Posted by Arc View Post
Code:
Error code: (NTSTATUS) 0xc00000b5 (3221225653) - {Device Timeout}  The specified I/O operation on %hs was not completed before the time-out period expired.
Your file sharing program is causing timeout to some device? Bit of strange.

Update the driver to your network adapter.
RT539x PCIe - MediaTek

Open the laptop and check if all the attached hardware are properly seated. Was it ever dropped or something?

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver.
  5. Apply > OK
  6. Accept then restart.
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Let us know the results.
Yes, my file sharing software is causing this proble. Whenever I run StrongDC, windows explorer stops working, system freezes and reboots with 0x0000007A error after some time.

How do I update RT539x PCIe - MediaTek to my network adapter?

I have disabled startup processes.

I have unintalled SPTD

Problem is still not solved.
My System SpecsSystem Spec
24 Aug 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
How do I update RT539x PCIe - MediaTek to my network adapter?
Fill up the fields and fubmit the form. I guess they will reply you with the process.

When done, let us see any further BSODs.
My System SpecsSystem Spec
25 Aug 2014   #9
RohitTheRed

Windows 7 Home Basic 6
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote:
How do I update RT539x PCIe - MediaTek to my network adapter?
Fill up the fields and fubmit the form. I guess they will reply you with the process.

When done, let us see any further BSODs.
I have submitted the form and have downloaded the drivers, but I haven't got any instructions mail.
My System SpecsSystem Spec
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 Windows 7 HB, BSOD STOP 0x0000007A




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