Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple BSODs with DRIVER_POWER_STATE_FAILURE at the top

23 Aug 2014   #1
Luke27

Windows 7 professional x64
 
 
Multiple BSODs with DRIVER_POWER_STATE_FAILURE at the top

Hi everyboy. I have tried to follow the instructions provided as closely as possible but am not technically equipped to be sure I've done all the right things in all the right ways.
I am unable to open the .dmp files in the zip folder that the DM log collector collected - WinSDK wont install the debugger that I would need to do that (apparently because I have a version of Visual C++ that's too new or something but, again, I am not equipped to sort that out myself).
I originally suspected the crashes were happening because of the battery I bought from a third party manufacturer - windows and lenovo power manager had started telling me that it would need to be replaced soon shortly before they started happening.
So I started to use the laptop plugged in, without the battery in at all, and that worked for a while. But recently I've had a few separate BSOD crashes whilst in that state. I tried to use the driver verifier in its standard settings (yes, I failed to follow the instructions properly, a thousand apologies) and that caused a crash but no obviously useful information was forthcoming .

- So now I've come to you for help.


My System SpecsSystem Spec
.
24 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable Driver Verifier at once.

Uninstall Networx.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus (you may keep F.lux).
  5. Apply > OK
  6. Accept then restart.
F5521gw Mobile Broadband Driver.
Code:
BugCheck 9F, {3, fffffa8006738870, fffff80000b9c3d8, fffffa80041af170}

*** WARNING: Unable to verify timestamp for wwussf64.sys
*** ERROR: Module load completed but symbols could not be loaded for wwussf64.sys
Probably caused by : wwussf64.sys

Followup: MachineOwner
---------
Code:
          Unable to load image \SystemRoot\system32\DRIVERS\WwanUsbMp64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WwanUsbMp64.sys
*** ERROR: Module load completed but symbols could not be loaded for WwanUsbMp64.sys
 \Driver\WwanUsbServ
            Args: 00041100 00000001 00000001 00000002
Update the driver. Dont keep it active when the computer is going to sleep.

Let us know how it runs. Further troubleshooting actions will be required, I guess.
My System SpecsSystem Spec
24 Aug 2014   #3
Luke27

Windows 7 professional x64
 
 

will try. many thanks
My System SpecsSystem Spec
.

27 Aug 2014   #4
Luke27

Windows 7 professional x64
 
 

I did this and it seems to have worked - no BSOD errors since. Many many thanks.
My System SpecsSystem Spec
27 Aug 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news. Let us know for any further issue.
My System SpecsSystem Spec
08 Sep 2014   #6
Luke27

Windows 7 professional x64
 
 

Nooooo. It started doing it again!
My System SpecsSystem Spec
08 Sep 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The mobile broadband driver is still causing the issue.
Code:
Name    [00000021] F5521gw Mobile Broadband Driver
Adapter Type    Wireless
Product Type    F5521gw Mobile Broadband Driver
Driver    c:\windows\system32\drivers\wwanusbmp64.sys (7.2.8.1, 278.23 KB (284 912 bytes), 2013/11/22 03:22 PM)
Code:
            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa8007e24b90 00000000 fffff88001708b30-fffffa80085271a0    
           \Driver\ecnssndisfltr    ndis!ndisSetDevicePowerOnComplete
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa8008527050 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\DRIVERS\WwanUsbMp64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WwanUsbMp64.sys
*** ERROR: Module load completed but symbols could not be loaded for WwanUsbMp64.sys
 \Driver\WwanUsbServ
            Args: 00041100 00000001 00000001 00000002
If this device is active when the computer is going to sleep, it will cause a BSOD.
My System SpecsSystem Spec
10 Sep 2014   #8
Luke27

Windows 7 professional x64
 
 

Hmm, I reinstalled that driver last time and it stopped crashing for a while (which I've done again now). but now its having trouble with it again. how does that work? Also when I checked the driver version on the device manager it shows an older version than the one I installed which is now listed in the programme manager. So confusing.
Anyway, it hasn't been doing it since i reinstalled and the device has been off most of the time since then - I'll try to remember the sleep thing.
Thanks
My System SpecsSystem Spec
10 Sep 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Its ok, let us know for any further issue.
My System SpecsSystem Spec
Reply

 Multiple BSODs with DRIVER_POWER_STATE_FAILURE at the top




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Multiple BSODs, Multiple Bugchecks (0xD1, 0x3B, 0x50, 0x0A)
I've been having BSOD trouble over the past four or five months now. The BSODs typically happen once a week, sometimes twice, with small strings of daily crashes here and there. I'm at my wit's end when it comes to trying to figure out where the problem lies. All of my parts are under warranty, so...
BSOD Help and Support
Multiple BSoD most recent being DRIVER_POWER_STATE_FAILURE
My Computer started blue screening a while ago while playing video games. It only occurred on certain games and then became more frequent. Now blue screens on any game and sometimes randomly while not gaming. I've tried a number of fixes including fresh driver installs and making sure all...
BSOD Help and Support
Multiple BSOD's: driver_power_state_failure
Hey there - every few nights or so, I leave my laptop running overnight and wake up to a BSOD that reads drive_power_state_failure. I've attached the three zipped .dmp files. Any help would be hugely appreciated!
BSOD Help and Support
Multiple BSODs, Random Occurences, Multiple Error Codes
Hey there, So just to start things off, I'm 18 and don't really have much technical knowledge when it comes to computer hardware and errors, etc. I started getting BSODs a while back, but they weren't very frequent, so I uninstalled all the programmes I had on my laptop and it stopped for...
BSOD Help and Support
BSODs, DRIVER_POWER_STATE_FAILURE, involving ntoskrnl.exe
Hello everybody! So I built this system about a year and a half ago and I've had problems from day 1. But recently my SSD broke down and I had to install windows on my HDD. I thought this would fix the problems but it hasn't. I've tried all the things a moderately computer savvy person can do....
BSOD Help and Support
Multiple BSODs, multiple BCCodes, does not happen in safe mode.
Last couple weeks i've been having a large amount of bluescreens, including but not limited to bccodes 116, d1, 4e, 1a, 50 and 7a. Last night it also froze two or 3 times with no bluescreen. I recently upgraded my Phenom 9550, Biostar A770E and 6GB of DDR2-800 with an i5-2500k, an MSi P67S-C43 and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App