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Windows 7: Computer Constantly Crashes since installing Windows 7

31 Oct 2009   #1

Windows 7
Computer Constantly Crashes since installing Windows 7


i desperatly need some help as i have ran out of ideas.

i installed windows 7 32bit ran smoothly first few days den suddely crashes and everyother time a blue screen appears and it crashes did a bit of reasearch and updated everything possible from all my drivers to bios updates.

it showed me that the problem was to do with my graphics card i updated the drivers for this and yet it still always crashes

i have a ati radeon 9700 pro ( i know its old) is der anything i can do or will i need to get a new graphics card

My System SpecsSystem Spec

31 Oct 2009   #2

Windows 7 Ultimate x64 (Retail)

First I would try once again uninstalling the graphics card driver, rebooting and then again reinstalling the latest driver for the graphics card which hopefully is certified as Windows 7 compatible.
My System SpecsSystem Spec
01 Nov 2009   #3
Microsoft MVP


Please go to C:\Windows\Minidump and zip up the contents of that folder.
Then upload/attach the .zip file to your next post.

Also, please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
My System SpecsSystem Spec

01 Nov 2009   #4

Windows 7


thanks for getting back to me i have uploaded the files you wanted to see hope to find out a solution

kind regards
My System SpecsSystem Spec
01 Nov 2009   #5
Microsoft MVP


Most likely to be a problem with your video card (STOP 0x116:VIDEO_TDR_ERROR).
Please run a memory test to rule memory out: Memory Diagnostics

Then download the latest video drivers for your card from Advanced Micro Devices Inc. (don't download the Catalyst Control Center - just the driver)
Once that's done, uninstall the current drivers from Control Panel...Programs and features...Uninstall a program.
Then install the freshly downloaded drivers.

If none of the above things help, then I'd suggest borrowing a video card to test your system with. If you can't borrow one, purchase one from a shop that has a good return policy.
My System SpecsSystem Spec
03 Nov 2009   #6

Windows 7

thanks for the advice i will try what u adivised and let u know how i get on once i tried all possibilltys
My System SpecsSystem Spec

 Computer Constantly Crashes since installing Windows 7

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