Computer Constantly Crashes since installing Windows 7


  1. gizmocookie
    Posts : 3
    Windows 7
       New #1

    Computer Constantly Crashes since installing Windows 7


    Hello

    i desperatly need some help as i have ran out of ideas.

    i installed windows 7 32bit ran smoothly first few days den suddely crashes and everyother time a blue screen appears and it crashes did a bit of reasearch and updated everything possible from all my drivers to bios updates.

    it showed me that the problem was to do with my graphics card i updated the drivers for this and yet it still always crashes

    i have a ati radeon 9700 pro ( i know its old) is der anything i can do or will i need to get a new graphics card
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  3. harpua
    Posts : 1,011
    Windows 7 Ultimate x64 (Retail)
       New #2

    First I would try once again uninstalling the graphics card driver, rebooting and then again reinstalling the latest driver for the graphics card which hopefully is certified as W7 compatible.
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  4. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #3

    Please go to C:\Windows\Minidump and zip up the contents of that folder.
    Then upload/attach the .zip file to your next post.

    Also, please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
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  6. gizmocookie
    Posts : 3
    Windows 7
    Thread Starter
       New #4

    Hello

    thanks for getting back to me i have uploaded the files you wanted to see hope to find out a solution

    kind regards
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  7. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #5

    Most likely to be a problem with your video card (STOP 0x116:VIDEO_TDR_ERROR).
    Please run a memory test to rule memory out: Memory Diagnostics

    Then download the latest video drivers for your card from Advanced Micro Devices Inc. (don't download the Catalyst Control Center - just the driver)
    Once that's done, uninstall the current drivers from Control Panel...Programs and features...Uninstall a program.
    Then install the freshly downloaded drivers.

    If none of the above things help, then I'd suggest borrowing a video card to test your system with. If you can't borrow one, purchase one from a shop that has a good return policy.
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  8. gizmocookie
    Posts : 3
    Windows 7
    Thread Starter
       New #6

    thanks for the advice i will try what u adivised and let u know how i get on once i tried all possibilltys
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