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Windows 7: BSOD playing Diablo 3, error 0x000000d1 and 0x0000001e

24 Aug 2014   #1
Birkebusk

Windows Home Premium x64
 
 
BSOD playing Diablo 3, error 0x000000d1 and 0x0000001e

Hi Seven Forums

Since Thursday (21/8-14) i've experienced crashes, mainly while playing my newly installed Diablo 3 - Reaper of Souls. I can watch movies, play games (Such as CoD: Ghosts, CS.GO, Hearthstone), but when i play Diablo it crashes. It doesn't go to BSOD but through my eventlog i can see the errors: 0x000000d1 and 0x0000001e.

I've looked through google and can seem to find a solution that helps me.

I hope you can help.

I attached the SF tool file like asked.


My System SpecsSystem Spec
.
24 Aug 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Birkebusk, I'll try to help with this. This is what I am reading from your dump files

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f066000 fffff880`0fcf4000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jul 02 12:42:02 2014 (53B4446A)
    CheckSum:         00C4C7C9
    ImageSize:        00C8E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Nvidia Graphics driver Please update or reinstall your current driver using this method
NVIDIA Drivers - Avoid Problems

Code:
lmvm bflwfx64
start             end                 module name
fffff880`048b1000 fffff880`04b08000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    Timestamp:        Thu Apr 10 10:40:47 2014 (5346BB7F)
    CheckSum:         00021891
    ImageSize:        00257000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver and can be updated, if newer drivers are available from http://www.bigfootnetworks.com/suppo...nloads&_a=view

Code:
 lmvm e22w7x64
start             end                 module name
fffff880`02c56000 fffff880`02c80000   e22w7x64 T (no symbols)           
    Loaded symbol image file: e22w7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
    Image name: e22w7x64.sys
    Timestamp:        Wed Dec 05 10:43:48 2012 (50BF79C4)
    CheckSum:         00035FA2
    ImageSize:        0002A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your Killer e2200 PCI-E Gigabit Ethernet Controller and updated from http://www.killergaming.com/solutions/Embedded_Ethernet

Also please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, please check and make sure your SSD firmware is up to date. Please take care of the above and let us know if it is any better.
My System SpecsSystem Spec
25 Aug 2014   #3
Birkebusk

Windows Home Premium x64
 
 

I wasn't able to use the links for bigfootnetworks and killergaming.

But the rest is done and so far it has worked!

I will give it a little more time before marking it as solved.
My System SpecsSystem Spec
.

25 Aug 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Bigfootnetworks must be either out of business or have been taken over by someone else. I can find no listing for them. If we have further problems, we may just reinstall the current driver in case it may have been corrupted.
My System SpecsSystem Spec
30 Aug 2014   #5
Birkebusk

Windows Home Premium x64
 
 

Hi again Essenbe!

As of today my girlfriend now experienced crashes again while playing Diablo 3 (It doesn't go to BSOD, it just crashes and restarts) and there hasn't been any problems since my last post!

There is 2 error codes in my evebt log, the 0x000000d1 like before and now 0x00000124.

I've attached another file here for you to look at.
My System SpecsSystem Spec
30 Aug 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Both of the error codes point to your Graphics card or drivers. But, it still could be something else. Just curious, the bigfoot network, is that an add on card you bought? If not, the driver should be in your motherboard drivers. That's where it is. You can download the on board Lan driver for Killer Network from your motherboard's site MSI Global - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more 64 Try that and you can also look and see if there are any more updated drivers for your board.
My System SpecsSystem Spec
30 Aug 2014   #7
Birkebusk

Windows Home Premium x64
 
 

I've downloaded the MSI Live Update utility, and wow there was a lot of updates to be made!

About the Bigfoot Network thing, i have absolutely no idea what it is or where it comes from.
My System SpecsSystem Spec
30 Aug 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you will look, your Lan is called 'Killer Lan' which is much the same as Bigfoot Killer. It's just built into your Motherboard.
My System SpecsSystem Spec
30 Aug 2014   #9
Birkebusk

Windows Home Premium x64
 
 

When updating my LAN driver from Killer Networks i get an utility called Killer Network Manager, is, as far as my google can get me, from that Bigfoot Networks. It's monitoring my network activity, programs etc.

Is it possible, that's what's causing the problem?
My System SpecsSystem Spec
30 Aug 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It is possible, but I really can't say. Many network Lans have a utility like that. I have an Intel Lan which has a similar utility. It hasn't caused me any problems. So, it's really hard to say.
My System SpecsSystem Spec
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