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BSOD, minidump/appdata,psa, please help!
please help me i hate BSOD.
files that help describe the problem:
C:\Windows\Minidump\090214-41075-01.dmp
C:\Users\jamie\AppData\Local\TempWER-78983-0.sysdta.xml
please help me i hate BSOD.
files that help describe the problem:
C:\Windows\Minidump\090214-41075-01.dmp
C:\Users\jamie\AppData\Local\TempWER-78983-0.sysdta.xml
Are you trying to install VMWare or you have it installed, now uninstalled? Let us know.
We need to get the answer before we proceed with troubleshooting.
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Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 19, {20, fffff8a0017a38c0, fffff8a0017a3960, 50a0106} *** WARNING: Unable to verify timestamp for vstor2-mntapi20-shared.sys *** ERROR: Module load completed but symbols could not be loaded for vstor2-mntapi20-shared.sys Probably caused by : vstor2-mntapi20-shared.sys ( vstor2_mntapi20_shared+2077 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 0000000000000020, a pool block header size is corrupt. Arg2: fffff8a0017a38c0, The pool entry we were looking for within the page. Arg3: fffff8a0017a3960, The next pool entry. Arg4: 00000000050a0106, (reserved) Debugging Details: ------------------ BUGCHECK_STR: 0x19_20 POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80003100100 GetUlongFromAddress: unable to read from fffff800031001c0 fffff8a0017a38c0 Paged pool CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: vixDiskMountSe CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff80002ffbcae to fffff80002ec8bc0 STACK_TEXT: fffff880`08c3e8b8 fffff800`02ffbcae : 00000000`00000019 00000000`00000020 fffff8a0`017a38c0 fffff8a0`017a3960 : nt!KeBugCheckEx fffff880`08c3e8c0 fffff880`067d0077 : fffffa80`05d2b400 fffff8a0`017a38d0 fffffa80`32545356 fffffa80`063c2e20 : nt!ExDeferredFreePool+0x12da fffff880`08c3e970 fffffa80`05d2b400 : fffff8a0`017a38d0 fffffa80`32545356 fffffa80`063c2e20 fffff880`08c3e9a0 : vstor2_mntapi20_shared+0x2077 fffff880`08c3e978 fffff8a0`017a38d0 : fffffa80`32545356 fffffa80`063c2e20 fffff880`08c3e9a0 fffffa80`063c2f38 : 0xfffffa80`05d2b400 fffff880`08c3e980 fffffa80`32545356 : fffffa80`063c2e20 fffff880`08c3e9a0 fffffa80`063c2f38 fffffa80`00000057 : 0xfffff8a0`017a38d0 fffff880`08c3e988 fffffa80`063c2e20 : fffff880`08c3e9a0 fffffa80`063c2f38 fffffa80`00000057 00000000`00b000ae : 0xfffffa80`32545356 fffff880`08c3e990 fffff880`08c3e9a0 : fffffa80`063c2f38 fffffa80`00000057 00000000`00b000ae fffff8a0`017a38d0 : 0xfffffa80`063c2e20 fffff880`08c3e998 fffffa80`063c2f38 : fffffa80`00000057 00000000`00b000ae fffff8a0`017a38d0 00000000`00000000 : 0xfffff880`08c3e9a0 fffff880`08c3e9a0 fffffa80`00000057 : 00000000`00b000ae fffff8a0`017a38d0 00000000`00000000 00000000`00000000 : 0xfffffa80`063c2f38 fffff880`08c3e9a8 00000000`00b000ae : fffff8a0`017a38d0 00000000`00000000 00000000`00000000 fffff800`031e5e67 : 0xfffffa80`00000057 fffff880`08c3e9b0 fffff8a0`017a38d0 : 00000000`00000000 00000000`00000000 fffff800`031e5e67 fffffa80`0b8ff340 : 0xb000ae fffff880`08c3e9b8 00000000`00000000 : 00000000`00000000 fffff800`031e5e67 fffffa80`0b8ff340 fffff880`08c3ec60 : 0xfffff8a0`017a38d0 STACK_COMMAND: kb FOLLOWUP_IP: vstor2_mntapi20_shared+2077 fffff880`067d0077 ?? ??? SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: vstor2_mntapi20_shared+2077 FOLLOWUP_NAME: MachineOwner MODULE_NAME: vstor2_mntapi20_shared IMAGE_NAME: vstor2-mntapi20-shared.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5127560f FAILURE_BUCKET_ID: X64_0x19_20_vstor2_mntapi20_shared+2077 BUCKET_ID: X64_0x19_20_vstor2_mntapi20_shared+2077 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x19_20_vstor2_mntapi20_shared+2077 FAILURE_ID_HASH: {591b7ceb-3c53-dffe-f834-bb516f10c1e3} Followup: MachineOwner --------- 1: kd> lmvm vstor2_mntapi20_shared start end module name fffff880`067ce000 fffff880`067da000 vstor2_mntapi20_shared T (no symbols) Loaded symbol image file: vstor2-mntapi20-shared.sys Image path: \SystemRoot\SysWOW64\drivers\vstor2-mntapi20-shared.sys Image name: vstor2-mntapi20-shared.sys Timestamp: Fri Feb 22 16:57:11 2013 (5127560F) CheckSum: 0000B364 ImageSize: 0000C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4Code:BugCheck 124, {0, fffffa8006403038, bf800000, 124} *** WARNING: Unable to verify timestamp for gdrv.sys *** ERROR: Module load completed but symbols could not be loaded for gdrv.sys Probably caused by : GenuineIntel Followup: MachineOwner ---------Gigabyte bloatware
I did had just installed but since the crash I have uninstalled it. Thanks for the reply
I have only just turned my computer back on since I uninstalled it, I will be on it for a fair few hour tonight so we will see.
I will let you know if it happens again. Thank you