New
#1
Laptop suddenly shut off no error, no bsod no restar. Kernel power
Hi, i really need help with my problem before i go to tech shop and get drained all my money
My laptop, windows 7 ultimate x64. Acer Aspire 4738zg suddenly shut off like the power been cutted off .
I recently got bsod with my graphic card and managed to fix it by updating the driver and with a clean format. Now another problem came up. After formatting my laptop works fine for about 2 days.
Then it suddenly shut off by itself whem im watching hd videos, surfing web or anything else within a period of time.
Ive been monitored the temp. The cpu temp were in normal temp (60c-70) even when multitasking with Hd vids, hd youtube, but the gpu is slight hot when im stressed it with multi tabs of hd youtube and vids (up to 95c) but it doesn't occur yet .then i closed all the task and surf the web or doing anythg else, then it shutt off with no restart,error,bsod
Btw my battery is out (consider replacing your battery).
Driver up to date.
I went to event viewer. It say kernel id 41 task 63 level critical.
Excuse my english and writing. Im a newbie and Im typing with smartphone right now as my laptop got this problem. Sorry.
Last edited by Acid7; 25 Aug 2014 at 15:18.