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Windows 7: Consistent Black screen kernel-power 41 (63)

26 Aug 2014   #11
Mithuna

Windows 7 ultimate x64
 
 

I'm using MSI Afterburner to monitor and tweak my GPU. the temps when idle are on 50 Celcius and when gaming they can go up to 70 (maximum), which to my knowledge is normal.

Yes, the software I'm using allows me monitoring full time and messing up with the fan speed.


My System SpecsSystem Spec
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26 Aug 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

70 Max is OK, but I think 50 idle is a little high. Having said that, idle temps are not as important as max temps on heavy usage.
My System SpecsSystem Spec
26 Aug 2014   #13
Mithuna

Windows 7 ultimate x64
 
 

I'm using MSI Afterburner which allows me to monitor my temps full time and fan speed tweaking.

The temps are stable at 51 degrees when idle and they can go up to maximum 70 when playing a very demanding game.

However on games such as hearthstone they only go up to max 55-60.
My System SpecsSystem Spec
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26 Aug 2014   #14
Mithuna

Windows 7 ultimate x64
 
 

Alright, I've caused the crash again and got a black screen, not much effort needed since it crashes in the first minute or two.

After I hard resetted my pc (leaves me no other choise since it's a hard hang) I looked in my Minidump folder and there is nothing in here.

Anyway, here is the new Zip for you to look.
My System SpecsSystem Spec
26 Aug 2014   #15
Mithuna

Windows 7 ultimate x64
 
 

I assume there is nothing in there to inspect? :/
My System SpecsSystem Spec
26 Aug 2014   #16
Denisgsv

64 windows 7 ultimate
 
 

I didnt meant that , "stressed in a game" .

I did check/stress my cpu/ram/gpu separately (memtest , heaven , mem95) and they passed everything .
But ingame i still get crashes , so i think its not the components but rather the PSU when all 3 in combination are under load .
Excluding the hardware that way it may be a psu problem .
My System SpecsSystem Spec
26 Aug 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The main suspects are the PSU or the card itself. The PSU is very difficult to test. You can test it at idle but testing it under load, is difficult without a PSU tester. How about go into bios and tell me the readings for the +12V, +5V and +3.3V. Then I would like to rule out Driver problems before testing hardware.

Before you start this, be sure you create a restore point System Restore Point - Create

Enable driver verifier but only enable the options: Standard settings and IRP logging step 3.

Also, be sure to enable it only for non Microsoft drivers.

Enable Driver Verifier to monitor the drivers. Follow this Tutorial for instructions:
Driver Verifier -Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information

http://www.sevenforums.com/images/infosmall1.png Information

We use Driver Verifier as it puts a stress on the drivers, and so it makes the unstable drivers crash. This should flag the driver responsible in the dump file.
It

Driver Verifier will make the system laggy, this is normal so don't worry.

Before enabling DV, make sure that you have earlier System restore points made in your computer. make a System Restore Point Manually

If there are no points, make one
My System SpecsSystem Spec
26 Aug 2014   #18
Denisgsv

64 windows 7 ultimate
 
 

essenbe
Forgive my intrussion , im sorry but i cant find how to "pm" you , wanted to ask , how to get a thread moved back . I think it was by mistake moved to a wrong section .
Thank yoou .
My System SpecsSystem Spec
26 Aug 2014   #19
Mithuna

Windows 7 ultimate x64
 
 

May I ask where can I find this info inside the BIOS? Because I searched all around and and didn't find anything regarding 12V 5V and 3.3V in order to report.

One more thing. I saw on bios 2 odd things, one, that my RAM was on turbo mode, and second, an HPET (or something along those lines) was in 32 bit instead of 64, now I have no idea what the heck are those things supposed to be saying I just found them odd enough to report them to you, I did NOT change those values.

On my end I think that something may be wrong in the software. PSU and GPU are looking great, I can't see anything on temps, or gpu usage. PSU on the other hand is something, like you said, that I cannot test.

I tried causing the crash again, played hearthstone (a game of cards), I left it in a match against an AI and went down, made a coffee etc. got back upstairs and pc hadn't crash yet, then, as soon as I played a card, pc just crashed.

This problem is bugging my entire mind. I really really hope I find a solution to this.

Also, should we look for BIOS problems regarding the motherboard in compatibillity with my ram cpu etc?
My System SpecsSystem Spec
26 Aug 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not familiar with Gigabyte BIOS. But, you should have a section of hardware monitor, or system monitor or something like that. You usually have section where you can control your fan speeds and such. It should show the temps and voltages. While you are in BIOS, look and usually in Advanced there will be something similar to sata controllers, Don't change anything, just tell me what it is set to. Also go to your ram configuration. You should have an overclocking part of bios. Tell me the ram timings (just the first 4) the ram frequency and dram voltage.

If you don't have it already, please download and install CPUz ( CPU-Z CPUID - System & hardware benchmark, monitoring, reporting ) and post screenshots Screenshots and Files - Upload and Post in Seven Forums of the CPU, mainboard, memory and SPD tabs. On the SPD tabs you can select each dim slot in a dropdown in the top left. Just post shots of the slots with ram in them.
My System SpecsSystem Spec
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 Consistent Black screen kernel-power 41 (63)




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