BSOD + Restart At the Beginning of Smite Matches


  1. Posts : 3
    Windows 7 Professional 64 bit
       #1

    BSOD + Restart At the Beginning of Smite Matches


    Hello. My BRAND NEW computer, made SPECIFICALLY for gaming, has been working incredibly well. Except for one incredibly inane hiccup that I have when playing my most-played game. This game is pretty much the reason that I even bought the new PC.

    When attempting to play Smite, besides the graphics being generally laggy and choppy (which is annoying, considering my older pc ran it smoother than this one), my computer will BSOD, and instantly restart.

    This happens anywhere from 20 seconds - 3 minutes into my first match of the day, and upon restarting my computer and re-entering the game, I am able to finish the match without any issues. (Besides the aforementioned choppiness - though that is not the main problem here.)

    I do not have enough time before the restart to really examine the BSOD, so I can't quite tell you what the problem is. However, I have included the... File things in this post.

    The choppiness is definitely present while playing Dungeon Defenders. I don't know if it's multiplayer games that are hurting my PC, or... ?

    Thank you in advance.
      My Computer


  2. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #2

    This problem will probably get better help in the BSOD section of the forums. I've asked the moderators to move it there.

    Also, please fill out your system specs completely so that we can help you better. :)
      My Computer


  3. Posts : 3
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Thank you for replying! Sorry - I did not know that there was a specific thread for BSOD, but thank you for as well for correcting that.

    I did my best to fill out the specs. Let me know if anything is unclear, or missing.
      My Computer


  4. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #4

    I notice that you're overclocking your processor slightly. What kind of temperatures to you get with the CPU while gaming? Can you use something like HWiNFO to find out, please? It may be relevant.

    HWiNFO, HWiNFO32/64 - Download
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Please remove all OC, OC is something that can cause many problems.

    Please disconnect all unnecessary USB devices while troubleshooting.
    Code:
    0: kd> k
     # Child-SP          RetAddr           Call Site
    00 fffff880`07b24208 fffff800`02afc1ce nt!KeBugCheckEx
    01 fffff880`07b24210 fffff800`02a7d4ae nt! ?? ::FNODOBFM::`string'+0x3bc2f
    02 fffff880`07b24370 fffff800`02bb60f0 nt!KiPageFault+0x16e
    03 fffff880`07b24508 fffff880`055d2dd4 nt!ExAllocatePoolWithTag
    04 fffff880`07b24510 fffff880`055cd50c usbccgp!UsbcAcquireRemoveLock+0x70
    05 fffff880`07b24570 fffff880`046717a1 usbccgp!USBC_Dispatch+0xbc
    06 fffff880`07b245f0 fffff880`04671c52 usbaudio!USBType1BuildIsochUrbRequest+0x559
    07 fffff880`07b246b0 fffff880`046cccef usbaudio!USBType1ProcessPin+0x22a
    08 fffff880`07b24710 fffff880`046cce8c ks!CKsPin::ProcessingObjectWork+0xe3
    09 fffff880`07b24760 fffff880`046cc487 ks!CKsPin::Process+0x70
    0a fffff880`07b24790 fffff880`046cc1d1 ks!CKsQueue::AddFrame+0x1e7
    0b fffff880`07b247d0 fffff880`046e526f ks!CKsQueue::TransferKsIrp+0x4a1
    0c fffff880`07b24860 fffff880`046e47bb ks!CKsPin::DispatchDeviceIoControl+0x20b
    0d fffff880`07b248c0 fffff880`046cb560 ks!KsDispatchIrp+0xdb
    0e fffff880`07b248f0 fffff880`0478b825 ks!CKsDevice::PassThroughIrp+0xc0
    0f fffff880`07b24930 fffff800`02d8b1cb ksthunk!CKernelFilterDevice::DispatchIrp+0x11d
    10 fffff880`07b24990 fffff800`02d9f33a nt!IopSynchronousServiceTail+0xfb
    11 fffff880`07b24a00 fffff800`02d9f3d6 nt!IopXxxControlFile+0xc27
    12 fffff880`07b24b40 fffff800`02a7e613 nt!NtDeviceIoControlFile+0x56
    13 fffff880`07b24bb0 00000000`7769bbaa nt!KiSystemServiceCopyEnd+0x13
    14 00000000`024cf738 00000000`00000000 0x7769bbaa
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.


    Please update the BIOS to version F3
    GIGABYTE - Motherboard - Socket AM3 - GA-790XTA-UD4 (rev. 1.0)
      My Computer


  6. Posts : 3
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    I hate to sound ignorant, but I have no idea what OC is, what over-clocking is, and I attempted to find my temps with the program given, but I made very little ground.

    I have unplugged a USB headset, but my other three USBs are my mouse, keyboard, and wi-fi connector.

    I have included screenshots, though they aren't simple print-screens, sorry.

    The BIOs download given doesn't seem to work on my bit version of windows.
      My Computer


  7. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #7

    OC = Overclocking

    Overclocking is a practice of running the processor's speed faster than its native or rated speed either by multiplier adjustments on bios, or altering the system base clock.

    For instance, your CPU normally clocks at 3.4GHz, but your system specs say that it is running at 3.62GHz. You have a Black Edition processor with an unlocked multiplier, and I assumed that you had bumped up the processor's speed multiplier based on your specs.

    If it really is clocking the CPU at 3.62 GHz, you'll want to take it down to 3.4 GHz while you are sorting out the BSOD problem. That can easily be done in BIOS by setting the CPU's multiplier to 17.
      My Computer


 

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