Random BSOD

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  1. Posts : 24
    Windows 7 Ultimate x64
       #1

    Random BSOD


    System restarts randomly from the day the system was newly assembled. Could this be a hardware problem. Any help appreciated.Thanks
    Attachments:
    Crash report
    Dump file
    eventlog
    DM logcollector
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Welcome to SevenFoums.

    Code:
    BugCheck 50, {fffff901c05d6e74, 0, fffff9600007cca3, 5}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!bLoadFontFile+1f3 )
    
    Followup: MachineOwner
    ---------
    Code:
    PAGE_FAULT_IN_NONPAGED_AREA (50)
       Tip


    Win32k.sys - page_fault_in_nonpaged_area -

    A stop message that occurs when the demanded data is not found in memory. The system produces a fault, which usually specifies that the system looks for data in the paging file. The system cannot locate the data and recover it.

    why?

    An Antivirus program, damaged hardware, a buggy system service and a ruined NTFS volume can all generate this type of error message.

    New Hardware?

    If the BSOD is after the installation of new hardware, In order to fix this issue, remove the hardware to see if the error reappears, if the hardware has been added to the system newly. If the existing hardware is at fault, remove or change the faulty component and run the hardware diagnostics.



       Warning

    Please make sure all of your drivers are up to date before continuing!

    Drivers - Find and Update Outdated Drivers

    Scan the system for possible virus infection with the following programs.
      My Computer


  3. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #3

    BSOD on a whole new rig


    Thanks for your interest:
    I have been getting this BSOD since this whole rig was bought (All components assembled were new) and i have no idea which one of them could be the culprit though i have my doubts on the hdd(st500dm002) or the ram(1 DATO tek 4GB module) all of which are under warranty.
    To see if it was due a malware or not i formatted the system and reinstalled the OS but to no avail.
    I am uploading the latest bsod dump file with dm log collect zip.Could you please see if its the same error as in previous dump.
    Thanks again
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Okay these ones are difrenent i also noticed that your need to update to service pack 1 as this can solve a lot of problems.

    Code:
    OS Version:  6.1.7600 N/A Build 7600
    One you have done this i will assist you with the BSOD's.

    Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
      My Computer


  5. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #5

    BSOD persisting after all the updates


    Updated to SP1 plus other critical and important updates applied but this the latest BSOD dump after updates:
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    How to Test and Diagnose RAM Issues with Memtest86+
    okay can you test your RAM please.
      My Computer


  7. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I installed the memtest86+ on the pd with formatting simultaneously done by the utility but when i restarted the system the system didn't boot with pd instead it booted into windows although the pd was given boot priority 1 int the BIOS
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    Try a boot override, whats a PD?
      My Computer


  9. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #9

    HarriePateman said:
    Try a boot override, whats a PD?
    Pd- Pen Drive
    So how do i do a boot override?
      My Computer


  10. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #10

    It should be in your BIOS Someware ?
      My Computer


 
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