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Windows 7: Random BSOD

26 Aug 2014   #1
sportsfanatic

Windows 7 Ultimate x64
 
 
Random BSOD

System restarts randomly from the day the system was newly assembled. Could this be a hardware problem. Any help appreciated.Thanks
Attachments:
Crash report
Dump file
eventlog
DM logcollector


My System SpecsSystem Spec
.
31 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenFoums.

Code:
BugCheck 50, {fffff901c05d6e74, 0, fffff9600007cca3, 5}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!bLoadFontFile+1f3 )

Followup: MachineOwner
---------
Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Tip   Tip


Win32k.sys - page_fault_in_nonpaged_area -

A stop message that occurs when the demanded data is not found in memory. The system produces a fault, which usually specifies that the system looks for data in the paging file. The system cannot locate the data and recover it.

why?

An Antivirus program, damaged hardware, a buggy system service and a ruined NTFS volume can all generate this type of error message.

New Hardware?

If the BSOD is after the installation of new hardware, In order to fix this issue, remove the hardware to see if the error reappears, if the hardware has been added to the system newly. If the existing hardware is at fault, remove or change the faulty component and run the hardware diagnostics.



warning   Warning

Please make sure all of your drivers are up to date before continuing!

Drivers - Find and Update Outdated Drivers

Scan the system for possible virus infection with the following programs.
My System SpecsSystem Spec
01 Sep 2014   #3
sportsfanatic

Windows 7 Ultimate x64
 
 
BSOD on a whole new rig

Thanks for your interest:
I have been getting this BSOD since this whole rig was bought (All components assembled were new) and i have no idea which one of them could be the culprit though i have my doubts on the hdd(st500dm002) or the ram(1 DATO tek 4GB module) all of which are under warranty.
To see if it was due a malware or not i formatted the system and reinstalled the OS but to no avail.
I am uploading the latest bsod dump file with dm log collect zip.Could you please see if its the same error as in previous dump.
Thanks again
My System SpecsSystem Spec
.

02 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay these ones are difrenent i also noticed that your need to update to service pack 1 as this can solve a lot of problems.

Code:
OS Version:  6.1.7600 N/A Build 7600
One you have done this i will assist you with the BSOD's.

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
My System SpecsSystem Spec
03 Sep 2014   #5
sportsfanatic

Windows 7 Ultimate x64
 
 
BSOD persisting after all the updates

Updated to SP1 plus other critical and important updates applied but this the latest BSOD dump after updates:
My System SpecsSystem Spec
03 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

How to Test and Diagnose RAM Issues with Memtest86+
okay can you test your RAM please.
My System SpecsSystem Spec
03 Sep 2014   #7
sportsfanatic

Windows 7 Ultimate x64
 
 

I installed the memtest86+ on the pd with formatting simultaneously done by the utility but when i restarted the system the system didn't boot with pd instead it booted into windows although the pd was given boot priority 1 int the BIOS
My System SpecsSystem Spec
03 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Try a boot override, whats a PD?
My System SpecsSystem Spec
03 Sep 2014   #9
sportsfanatic

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Try a boot override, whats a PD?
Pd- Pen Drive
So how do i do a boot override?
My System SpecsSystem Spec
03 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

It should be in your BIOS Someware ?
My System SpecsSystem Spec
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