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Windows 7: Intermittent BSOD, possibly video card issue?

26 Aug 2014   #1
noll11

Windows 7 64 bit Professional
 
 
Intermittent BSOD, possibly video issue?

Hello, I've recently set up a "new" (refurbished) PC for a client of mine, and it has been intermittently blue-screening with a locale id of 4105 coming up. While I'm pretty competent with computers in general, this is one aspect that I'm not really used to dealing with, so I thought I'd post here as opposed to possibly messing something up on the PC.

I noticed this happening after activating win 7 on the machine (first boot, and fresh install from the factory), so I don't believe that it's a software conflict with a program, unless of course the machine was improperly refurbished by staples. I also noticed that at one point during the setup of the computer (copying files over etc) the display drivers stopped working for a few seconds, but I was not able to re-cause it after.

Anyway, I've included a link to the minidump and userdata files below:

https://www.dropbox.com/s/fho779zfx1...28-01.dmp?dl=0
https://www.dropbox.com/s/0x6966q30w...sdata.xml?dl=0

The pc's specs:

OS: Windows 7 Professional 64 bit

CPU: Intel Core 2 duo E8400 @3ghz

RAM: 4gb ddr2 @3898mhz

MoBo: Hewlett Packard 3031h

Graphics: X193w Intel Q45/Q43 express chipset (HP)

hard drive: 931GB Hitachi HDT721010SLA360


Any and all help would be appreciated, thanks!


My System SpecsSystem Spec
.
27 Aug 2014   #2
JDobbsy1987

Windows 8.1 Pro x64
 
 

Hi and Welcome to SevenForums,

Please read through and follow the BSOD posting instructions and upload them to this forum, this is mention in the below tutorial:
Blue Screen of Death (BSOD) Posting Instructions

I'm sure a member of the BSOD team will be with you as soon as they are available.

Regards,
Jamie
My System SpecsSystem Spec
27 Aug 2014   #3
noll11

Windows 7 64 bit Professional
 
 

Will do ASAP, thanks!
My System SpecsSystem Spec
.

03 Sep 2014   #4
noll11

Windows 7 64 bit Professional
 
 

Took a few days to be able to go to my client's house to get the data, but here's the DM collector file.

EDIT: Also just did a chkdsk, no problems found.
My System SpecsSystem Spec
07 Sep 2014   #5
noll11

Windows 7 64 bit Professional
 
 

bump.
My System SpecsSystem Spec
Reply

 Intermittent BSOD, possibly video card issue?




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