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Windows 7: BSOD after leaving PC idle

27 Aug 2014   #1
elainew

Windows 7 Home Premium 64 bit
 
 
BSOD after leaving PC idle

Hi,

Looking for some help with a BSOD problem. This happens when the PC is left idle. It's happened on two occasions.

Attached are two minidump files (zipped).

Thanks.


My System SpecsSystem Spec
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27 Aug 2014   #2
elainew

Windows 7 Home Premium 64 bit
 
 

BSOD files attached.
My System SpecsSystem Spec
28 Aug 2014   #3
elainew

Windows 7 Home Premium 64 bit
 
 

Bump
My System SpecsSystem Spec
.

28 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi elainew.

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the result.
___________________________________
Code:
fffff880`0d153688  fffff880`01112aacUnable to load image mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x70aac
My System SpecsSystem Spec
28 Aug 2014   #5
elainew

Windows 7 Home Premium 64 bit
 
 

Thanks for your reply - much appreciated.

Once I've uninstalled McAfee and MBAM to free I assume it's just a case of then wait and see if there are no more BSODs? Or do I need to run any tests?
My System SpecsSystem Spec
28 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I would suggest you to wait. McAfee can cause all sort of issues at its own.
My System SpecsSystem Spec
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 BSOD after leaving PC idle




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