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Windows 7: Every kind of BSOD while doing anything (including idling)

27 Aug 2014   #1
doodhout

Windows 7 Ultimate x64
 
 
Every kind of BSOD while doing anything (including idling)

Hello again, for some reason my previous post was never answered and was deleted, so I ask this again.

Context:
I have a desktop computer containing the following hardware:
AMD Phenom II X3 720
Gigabyte GA-MA770UD3 (AMD 770+SB710 chipset)
2x2GB PC1066 DDR2 from OCZ with clocks and timings set to its EPP profile (instead of SPD)
MSI Radeon HD7850
Crucial M4 SSD
Several harddisks
All this powered by a Corsair VX450 PSU (the one made by Seasonic and rebranded)

I have Windows 7 Ultimate on my computer, running on the SSD; it has been installed a couple of years ago.

The problem:
I keep having random blue screens once every week or so. They feature the weirdest array of stop codes and happen at any possible time, like when it is just standing there doing nothing, or when I'm browsing the web, or when I'm gaming. More information is to be found in the ZIP made by the SF Diagnostic Tool, which is to be found here.

My attempts at fixing this:
- I have updated every damn driver I could find on my system
- I ran MemTest86 for nearly 12 hours straight; no issues found at all
- I completely disabled load specific clock frequency shifting ("cool & quiet" it's called, yes?)
- I installed the Windows debug toolkit to be able to "read" the memdumps made during the bluescreens, but I got no wiser

Epilogue:
Frankly I'm getting sick of this, dreading the constant fear of the next blue screen spoiling my experience and possibly even more.

Is there anyone that is able to make something of this? My gratitude will surpass "a thousand internets!".

edit: added my system specs as I was told below, and attached the SFDT zip-file to this post instead of linking it.


My System SpecsSystem Spec
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27 Aug 2014   #2
BoyohBoy

Windows 7 Ultimate x64
 
 

same issues here. i put it down to my shitty computer building skills....
My System SpecsSystem Spec
27 Aug 2014   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

doodhout, Please post the SF diagnostic tool here. This will tell you how. Screenshots and Files - Upload and Post in Seven Forums Also, if you would, please fill out your detailed system specs like this.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
.

27 Aug 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

BoyohBoy, if you would, please start your own thread by clicking the orange New Thread button here BSOD Help and Support - Windows 7 Help Forums also include a description and follow this and upload it here
Blue Screen of Death (BSOD) Posting Instructions


Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
28 Aug 2014   #5
doodhout

Windows 7 Ultimate x64
 
 

Essenbe, I have complied to both your requests.

What's the next step?
My System SpecsSystem Spec
28 Aug 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

doodhout, The system seems pretty messed up. When is the last time you did a clean install? Have you done anything that altered system files? I would suggest you go to Gigabyte's web site and update all your drivers especially your Chipset and Lan drivers and any USB drivers. These are some of the problems I found

Code:
lmvm Rt64win7
start             end                 module name
fffff880`04204000 fffff880`042ec000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Jun 17 06:59:14 2014 (53A02D92)
    CheckSum:         000F561E
    ImageSize:        000E8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

Code:
lmvm atikmdag
start             end                 module name
fffff880`13058000 fffff880`13f68000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 21:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your graphics driver. Please download the most recent WHQL driver from Latest AMD Catalyst Video Driver for Windows 7
Once it is downloaded, uninstall your old drivers from uninstall programs in control panel, then follow this tutorial Drivers - Clean Left over Files after Uninstalling.
Next, install the new drivers, but select custom install and only install the parts you actually use. You do not need the Audio/HDMI drivers as you already should have them as part of your motherboard drivers. You don't need CCC as it can cause problems, all you really need is the Display driver.

Also Please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

I would also ask what Anti virus you are using? And run a full scan with it and run these scans too

Scan with Kaspersky TDSSKiller:
Anti-rootkit utility TDSSKiller

ESET online scanner:
Free Virus Scan | Online Virus Scanner from ESET

Also please download the free version of Malwarenytes https://www.malwarebytes.org/antimalware/. During the set up process uncheck the real time virus protection check box and update it yourself and use it as an on demand scanner. Once installed, run a full scan with it.
My System SpecsSystem Spec
29 Aug 2014   #7
doodhout

Windows 7 Ultimate x64
 
 

What about it exactly seems messed up?

The installation dates from october 2012, so nearly two years now.

I have not altered system files in any way I know, but could you be more specific in case I'm forgetting things?

I have already updated my drivers, it did not help. Before I was running the drivers installed by Windows Update, but I downloaded the newest WHQL drivers (from the Realtek site and AMD site respectively) and installed those, but the BSODs have not ceased to occasionally happen.

I have also installed CCC though, and the ATI HDMI drivers, etc. Maybe I could uninstall those and see what happens.

I'm running the sfc /scannow and will report what it says as a result. edit: "Windows Resource Protection did not find any integrity violations." -> I reckon that's well.

Microsoft Security Essentials is my Anti-virus and I perform a scan every time it insists on me doing so.

That being said, I am quite a conscious computer user, so I think (but I'm not a hundred percent sure) that haven't got any viri or malware, but in case I'm wrong I will perform these scans nonetheless.
My System SpecsSystem Spec
29 Aug 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What I mean is every time I run the debugger on a dump file, I get several different error codes almost always blaming system files and a different one each time. System files do not cause BSODs unless they are corrupted, altered or in some way damaged. I have to hunt for the files that really caused the BSOD and it is different each time. This leads me to think there is something else going on that is not apparent. There are a lot of reasons these results are happening. A virus could cause it, the BSODs are a cause or several others. That's what I mean.

Please update your drivers from GIGABYTE - Motherboard - Socket AM2+ - GA-MA770-UD3 (rev. 2.1) if this is your motherboard. Especially the latest chipset drivers and other motherboard drivers. Also run the on line virus scanners I listed and afterwards , the next BSOD you get please run the BSOD posting instructions again so I can see if this helps.

When you update your Graphics driver, please go by the procedure listed in post #6. It will hopefully make sure you get a clean install of the drivers and not have anything you don't really need or use. Some of those files can cause conflicts with your other drivers. Try that and see if you get better results. But, 2 years between installs is a pretty long time.

Could you also make sure you have the latest firmware for your SSD from Crucial web site?
My System SpecsSystem Spec
05 Sep 2014   #9
doodhout

Windows 7 Ultimate x64
 
 

I just had another blue screen, again 0x3B in one of the system files, as I had before.

I have now reverted my ethernet and audio drivers to the ones from the Gigabyte website, but I don't believe this will solve it.

I hate to ask it, but isn't there any way to actually find the cause of my issues? Isn't there another way than to just abandon ship and start anew with a clean windows installation? I want to find out what's causing it.

It's more curiosity than just wanting to get rid of the issue.
My System SpecsSystem Spec
05 Sep 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Try This and please follow the instructions exactly
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
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 Every kind of BSOD while doing anything (including idling)




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