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Windows 7: BSOD 0x00000116 / Random Desktop Freezing

01 Sep 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Also, no new dump files. Check and be sure your computer is set up to create small memory dumps #6 in this Dump Files - Configure Windows to Create on BSOD

Send a new file upload if you have another BSOD.


My System SpecsSystem Spec
.
05 Sep 2014   #12
ardennnnn

Windows 7 Home Premium 64 Bit
 
 

Hi,

Since my last post, i have had 2 more BSOD. Report attached.

Also i have had a couple of random black screens and restarts, one time it loaded and the picture was all fuzzy (like this was caused by the graphics card), sorry i don't have a picture of it.
My System SpecsSystem Spec
05 Sep 2014   #13
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hi ardennnnn, I was hoping it was fixed for you. The last 2 dump files list much of the same. The one on 9-3 lists a generic Hardware error but does not give any indications of which piece of hardware it is. The one from today lists what you expected.

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f0a1000 fffff880`0fd05000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try downloading a different WHQL driver and use these instructions to install it, it will also tell you where to download it from NVIDIA Drivers - Avoid Problems

You mentioned that you had this same problem on your old machine. Can you tell me what hardware came from your old machine to this one please?
My System SpecsSystem Spec
.

05 Sep 2014   #14
ardennnnn

Windows 7 Home Premium 64 Bit
 
 

Hi,

I will download a earlier version and install and let you know what happens.

From my previous machine i kept the PSU, Graphics Card and Hard Drive
My System SpecsSystem Spec
05 Sep 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please go here WD Support / Downloads / SATA & SAS / WD Black and download Western Digital's diagnostic program for DOS. The instructions are below the download link, including a kink to how to create a bootable USB drive. Boot from thr USB drive and rub the long and the short tests.

Also run Video Card - Stress Test with Furmark .Watch your Video Card Temps carefully. Your temps will go up very high, very rapidly. You have to have a program to monitor them closely. The program recommends Speedfan, which I don't. Unless you have a program that will do a good job and give you real time information, try MSI Afterburner. (MSI Afterburner)

From your description, your problem will be with one of the three pieces you brought over from the old rig.

What brand and Model is your PSU?
My System SpecsSystem Spec
06 Sep 2014   #16
ardennnnn

Windows 7 Home Premium 64 Bit
 
 

Hi,

My PSU is - OCZ GameXStream 850W PSU.

I had done a different WD Hard Drive last week and could not find any errors or problems.

I have run the Fur Mark test and could see not any problems. On MSI Afterburner at the 10:43 mark it seems to have taken a dip. See picture attached.
My System SpecsSystem Spec
06 Sep 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

ardennnnn, If you will notice, your GPU temps were at 92C in the image above. Your card runs hot by nature, but 92C is way too hot, for me. The card can probably withstand that temp without damage, but I would suggest using the custom fan profile and turning the fan up. I believe at the 92C mark, your fan was running at 78%. It should be running 100% before it gets that hot. You don't list in your system specs which case you have, but if possible I would add another fan to bring fresh air in to the case to help with temps. If you can, have it blowing right on the card.

Now, having said that, I would not believe anything you do in real life will ever run your card that hard, but it does need some extra cooling. You may also note that according to AnandTech (AnandTech | NVIDIA's GeForce GTX 465: Cheaper Isn?t Always Better) during Furmark, your card can pull 412 watts of power.

I don't know what hard drive test you did, but the one I recommended is the diagnostic test made by your hard drive Manufacturer. It seems logical to me that if you were having this same problem in another computer before you built this one, what you brought over from the old computer is where the problem is most likely to be. The one thing we can't test is the PSU. We can test it, but it is very hard to get an accurate test when it is under heavy load. It could also possibly a piece of software you have installed that is causing your problem, though. But, I think I would opt for a hardware problem.

Please go into BIOS and give me the readings for your +12V, +5V and +3.3V
My System SpecsSystem Spec
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 BSOD 0x00000116 / Random Desktop Freezing




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