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Windows 7: W764 - Random BOSD 0x8000000000000002

28 Aug 2014   #1
Kelomer

W7 64bits PRO
 
 
W764 - Random BOSD 0x8000000000000002

Hello all,

I got several BSOD 0x8000000000000002 since past months, but its getting more often these days.

I've some difficulties to debug this on my own... So, i'm asking for some experts support here
I suspect a vicious driver but can't discriminate which one.

Anyone can give me directions ?

Thanks for your time.


Attached files are the one required by BOSD posts tutorial.


My System SpecsSystem Spec
.
28 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

As we can see something quite serious is going on here!

Firstly if you are over clocking, STOP!

The wininit.exe is crucial file for windows!

Try a start up repair of the disk, and see if that helps!

I also noticed your RAM Speed is quite low, for a system of yours. There is a readmemory error in the second block of code, however firstly preform a start up repair then we can test you RAM for errors, along with drivers.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800a22e730, Terminating object
Arg3: fffffa800a22ea10, Process image file name
Arg4: fffff800027e1270, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800a22e730

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1
Code:
2: kd> !process fffffa800a22e730 3
GetPointerFromAddress: unable to read from fffff80002713000
PROCESS fffffa800a22e730
    SessionId: none  Cid: 033c    Peb: 7fffffd8000  ParentCid: 0250
    DirBase: 1dc622000  ObjectTable: fffff8a003b4c9e0  HandleCount: <Data Not Accessible>
    Image: wininit.exe
    VadRoot fffffa80094db820 Vads 66 Clone 0 Private 576. Modified 79. Locked 2.
    DeviceMap fffff8a000008630
    Token                             fffff8a003bb5920
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
fffff78000000000: Unable to get shared data
    ElapsedTime                       00:00:00.000
    UserTime                          00:00:00.000
    KernelTime                        00:00:00.000
    QuotaPoolUsage[PagedPool]         106168
    QuotaPoolUsage[NonPagedPool]      10456
    Working Set Sizes (now,min,max)  (1440, 50, 345) (5760KB, 200KB, 1380KB)
    PeakWorkingSetSize                1440
    VirtualSize                       49 Mb
    PeakVirtualSize                   51 Mb
    PageFaultCount                    1841
    MemoryPriority                    BACKGROUND
    BasePriority                      13
    CommitCharge                      693

        *** Error in reading nt!_ETHREAD @ fffffa80089d1530
My System SpecsSystem Spec
28 Aug 2014   #3
Kelomer

W7 64bits PRO
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
The wininit.exe is crucial file for windows!

Try a start up repair of the disk, and see if that helps!
Did a W7 startup repair, but no problem was found by W7 on my disk.
My System SpecsSystem Spec
.

28 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay have this started happening recently?

Did you make any changes to your hardware, drivers? registry?
My System SpecsSystem Spec
28 Aug 2014   #5
Kelomer

W7 64bits PRO
 
 

It started a few weeks ago, log says 6 crash since 2014-8-13 (august)

Happens usually when i'm not in front of the computer, so the system is "idle" from a user point of view.

When i'm back on it, it has restarted; and windows shows a nice "something went wrong and i restarted" dialog box.

The most recent HW change was around may-june 2014.

It was:

1- Change from a Vertex3 to a Vertex4 for the OS disk.
Operation was made with Acronis for the cloning.

2- Plugged-in a additional 1To WD disk. It was a temporary clone of my OS disk.
I had plans for automatic backups on it.
>Anyway, unpluggued it today for safety.

3- If memories are good, I also removed an ASUS DXG Sonar sound card. But, i don't remember if i removed the drivers and all the associated stuff.

---
Registry modifications:

I use CCleaner on a regular basis, let's say around once a week.
I usually do a quick check of registry key before cleanup, "just in case" the tools does real crap.

I always save the keys that are removed in a text file.
The keys removed since 2014-8-13 are attached in this post, if needed.

---
Concerning the overclocking:
- I used the AI Suite software given with the MB. I used the Auto overclock feature.

Now, i realize that i can't go back to default settings using that tool since it crashes every time... So, un-overclock will wait a little :'(
My System SpecsSystem Spec
28 Aug 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

if you read my first post "Firstly if you are over clocking, STOP!" as this can cause a F4 BSOD.

I suggest you go back to Default, in the BIOS and in the Software!
My System SpecsSystem Spec
28 Aug 2014   #7
Kelomer

W7 64bits PRO
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
if you read my first post "Firstly if you are over clocking, STOP!" as this can cause a F4 BSOD.

I suggest you go back to Default, in the BIOS and in the Software!
i'm working on this, i'll let you know.


(sorry for my english, its not my native language)
My System SpecsSystem Spec
28 Aug 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Kelomer View Post
Quote   Quote: Originally Posted by HarriePateman View Post
if you read my first post "Firstly if you are over clocking, STOP!" as this can cause a F4 BSOD.

I suggest you go back to Default, in the BIOS and in the Software!
i'm working on this, i'll let you know.


(sorry for my english, its not my native language)
its okay, If you need me to explain anything further do let me know.
My System SpecsSystem Spec
29 Aug 2014   #9
Kelomer

W7 64bits PRO
 
 

AFAI can tell, any overclock options is OFF.
Every setting is set to AUTO in BIOS.
My System SpecsSystem Spec
29 Aug 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay what about the software you mentioned before?
My System SpecsSystem Spec
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 W764 - Random BOSD 0x8000000000000002




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