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Windows 7: irregular BSOD Bugcheck 124 (0x00000124) - hal.dll win7 64bit

28 Aug 2014   #11
gazzawazza

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
When a BSOD happens, the information is written directly into a DMP. I would think its highly doubtful that your DMPS are incorrect, as its not that kind of STOP code.

Hopefully we shouldn't receive another BSOD but if we do then we know its not Turbo Boost causing the problem.
okey dokey.

Just confirming that open hardware monitor reports all cores at 3400MHz


Ta.

Gaz


My System SpecsSystem Spec
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28 Aug 2014   #12
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Brilliant.
My System SpecsSystem Spec
28 Aug 2014   #13
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay i have asked some of the other guys to come and take a look for you, as most of my knowledge goes in to BSOD's and Developing.
My System SpecsSystem Spec
.

28 Aug 2014   #14
gazzawazza

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Okay i have asked some of the other guys to come and take a look for you, as most of my knowledge goes in to BSOD's and Developing.
Ok. Np.

I take it then that nothing else has leapt out at you?

Did you see my initial edited comment about my Ducky keyboard having repeated key LED failures?

I know it seems completely unrelated but it's the only other thing happening that seems unusual enough to be unexplained.


Thanks,

Gaz
My System SpecsSystem Spec
28 Aug 2014   #15
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by gazzawazza View Post
Quote   Quote: Originally Posted by HarriePateman View Post
Okay i have asked some of the other guys to come and take a look for you, as most of my knowledge goes in to BSOD's and Developing.
Ok. Np.

I take it then that nothing else has leapt out at you?

Did you see my initial edited comment about my Ducky keyboard having repeated key LED failures?

I know it seems completely unrelated but it's the only other thing happening that seems unusual enough to be unexplained.


Thanks,

Gaz
Ahhh brilliant you should mention that! im going to try an explain this as easy as I can.

When Turbo mode is active it Causes an unstable system (in your case)

Judging by your specs, you have quite a beast there!

That's a lot of power your system is pulling.

When a system is low on power things start to become unstable, the same as if you are overclocking.

The LED'S on your keyboard were flickering because there was a shortage of power to power them.

The same for your CPU, its lacking in power, that's why we received a "Fatal hardware Error"

There is nothing wrong with your CPU, however they May be power dips causing it to become unstable.

Resulting in a BSOD.

Unfortunately PSU's are so hard to diagnose...
My System SpecsSystem Spec
28 Aug 2014   #16
gazzawazza

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Quote   Quote: Originally Posted by gazzawazza View Post
Quote   Quote: Originally Posted by HarriePateman View Post
Okay i have asked some of the other guys to come and take a look for you, as most of my knowledge goes in to BSOD's and Developing.
Ok. Np.

I take it then that nothing else has leapt out at you?

Did you see my initial edited comment about my Ducky keyboard having repeated key LED failures?

I know it seems completely unrelated but it's the only other thing happening that seems unusual enough to be unexplained.


Thanks,

Gaz
Ahhh brilliant you should mention that! im going to try an explain this as easy as I can.

When Turbo mode is active it Causes an unstable system (in your case)

Judging by your specs, you have quite a beast there!

That's a lot of power your system is pulling.

When a system is low on power things start to become unstable, the same as if you are overclocking.

The LED'S on your keyboard were flickering because there was a shortage of power to power them.

The same for your CPU, its lacking in power, that's why we received a "Fatal hardware Error"

There is nothing wrong with your CPU, however they May be power dips causing it to become unstable.

Resulting in a BSOD.

Unfortunately PSU's are so hard to diagnose...

Sorry to say this but the LEDs actually failed (they weren't flickering and I never saw any behaviour of that sort).

Also, I really would have thought that a 700W PSU would be enough for my system.

I am content to be told otherwise.

After all, I'm only using one GPU - it's not as if I've got SLi or crossfire. Also, I'm only mildly overclocking and the overclocking isn't constant.

I've actually just run BeQuiet's PSU calculator and the top PSU it recommends for my setup is 680W, so I really should be ok.

The calculator allows for:

specific CPU
specific GPU
nos of HDs drives (good selection of types here)
nos of optical drives (good selection of types too)
USB devices (just nos of devices not types)
PCI devices (limited options here - for example, I couldn't select NIC)
fans (just nos and what sizes)

Other factors considered:

water cooling (not selected)
expandability (selected)
overclocking (selected)

EDIT:

*********************************

I've tried a couple of other PSU calculators (newegg and Outervision - a couple mentioned on a Tom's Hardware post).

The NewEgg one was basic but came in at 540W

The outervision, which allows for wattage on basis of specific overclocking, came in at 507W (100% load)

*********************************

I just can't t believe that I'm running out of power. However, this doesn't exclude mobo power management issues (in line with Intel Turbo management) or PSU hiccups or hardware related mobo issues.

3 of the crashes have happened when I've only been watching a movie - that really doesn't take much juice.

I've also never had a crash when gaming, which is when you'd expect high power usage (due to graphics card being used hard - I've noticed that my card, according to speccy, has 3 modes, which involve GPU frequency throttling, so again power consumption is variable due to power-saving measures).

I'd have thought high power usage scenarios (e.g. stress tests) would be more likely to provoke crashes?

I suppose if I ran a combined CPU and GPU stress test, that would simulate very heavy loading?




Regards,

Gary
My System SpecsSystem Spec
29 Aug 2014   #17
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Psu's can also malfunction at a low Power...

As this can make them un-stable....

Have you got another PSU that you can swap out and try?
My System SpecsSystem Spec
29 Aug 2014   #18
gazzawazza

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Psu's can also malfunction at a low Power...

As this can make them un-stable....

Have you got another PSU that you can swap out and try?
Hi Harrie

I might have been able to use my old PSU (except it probably would have been underpowered, so would have created another set of problems).

Anyway, unfortunately I've had a disaster with my mobo BIOS and the mobo looks like it's bricked.

The most frustrating thing is that I think it was caused by the backup BIOS chip being defective.

Gigabyte's dualBIOS feature allows you to swap your main BIOS image with your backup image (in theory preserving both). I wanted to roll back to the last stable mobo BIOS, having tried their beta BIOS out (which was ok but I wanted to do a test with the stable BIOS on some settings).

You can't go back to an earlier BIOS image in the same way though as flashing a newer one - you are just told you can't do it by Q-Flash and @BIOS (gigabyteís windows based bios update utility).

So, I thought I can use the gigabyte backup BIOS chip & its image. The swap of good/main BIOS image and older backup image seemed to go fine but on reboot, I couldn't get system to post. I couldnít even get into the BIOS settings (continuous rebooting).

Nothing seemed to work except when I managed to trigger the backup BIOS image (which should have been the ok beta bios) to overwrite the main BIOS. This has been the only time any part of the BIOS seemed to work. However, after the copy process completed and the system restarted, it still didn't boot / went into a continuous boot loop.

So it seems like the initial image swap / write might have failed. Either that or the more likely explanation (to my mind) is that the backup BIOS chip is damaged, so both the old and the new image got corrupted when they were written to it (thus meaning that a corrupt BIOS image got copied to the main BIOS chip).

I've remembered to clear the CMOS (I've shorted the appropriate jumper pins AND pulled the battery). Still repeatedly attempts and fails to post.

I've tried pulling ALL peripherals off, using just the onboard graphics (in case the graphics card isnít properly recognised), running on 1 stick of RAM, no drives, etc... in an attempt to get to a stable BIOS screen. Nothing works now.

I'm furious.

I've even had to use dualBIOS on an older gigabyte mobo and it worked fine - the whole point of literally swapping the 2 images over is so you don't get left with 2 duff ones... yet I think I've now got 2 corrupt images and no way to flash, as far as I know, a good image (that I've got on a USB stick) onto the BIOS.

Iíve flashed firmware plenty of times and itís never gone wrong, until now. Just canít think of anything else I can try.





Gary
My System SpecsSystem Spec
29 Aug 2014   #19
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Ohhh no Have you pulled the CMOSS Battery?
My System SpecsSystem Spec
29 Aug 2014   #20
gazzawazza

Win 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Ohhh no Have you pulled the CMOSS Battery?
yep.

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Reply

 irregular BSOD Bugcheck 124 (0x00000124) - hal.dll win7 64bit




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