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Windows 7: Is My GPU dead? Everything tells so, want a confirmation.

29 Aug 2014   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Lol, then it is OK.


My System SpecsSystem Spec
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30 Aug 2014   #12
andrew129260

Windows 10 Pro
 
 

If the gpu is fried, how are you able to view updates? Or it works for a little then dies?

Quote   Quote: Originally Posted by Kari View Post
Notice that the laptop has no issues if I either do not install the GPU drivers and keep using the general Windows VGA display driver, or if after the GPU crash I reboot to Safe Mode and disable the Radeon GPU. Of course Windows is then not very nice to use with very sluggish display.
This tells me that there is nothing wrong with the gpu imho if it is working fine before the install of the drivers.

Does any Linux distro work fine consistently? If you can get any Linux distro working well, you might want to stress test in Linux using this:

http://www.binarytides.com/glmark-li...u-performance/

Then see if it fails then.
My System SpecsSystem Spec
30 Aug 2014   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
If the gpu is fried, how are you able to view updates? Or it works for a little then dies?

Quote   Quote: Originally Posted by Kari View Post
Notice that the laptop has no issues if I either do not install the GPU drivers and keep using the general Windows VGA display driver, or if after the GPU crash I reboot to Safe Mode and disable the Radeon GPU. Of course Windows is then not very nice to use with very sluggish display.
This tells me that there is nothing wrong with the gpu imho if it is working fine before the install of the drivers.
Hi Andrew. What is an attached GPU without the driver installed?
My System SpecsSystem Spec
.

30 Aug 2014   #14
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by andrew129260 View Post
If the gpu is fried, how are you able to view updates? Or it works for a little then dies?

Quote   Quote: Originally Posted by Kari View Post
Notice that the laptop has no issues if I either do not install the GPU drivers and keep using the general Windows VGA display driver, or if after the GPU crash I reboot to Safe Mode and disable the Radeon GPU. Of course Windows is then not very nice to use with very sluggish display.
This tells me that there is nothing wrong with the gpu imho if it is working fine before the install of the drivers.
Hi Andrew. What is an attached GPU without the driver installed?
Maybe I am missing something?

If the standard windows driver is working, the gpu cannot be fried. A fried gpu would not display anything. I think it would be interesting to see if Linux is installed, and see if there driver is available there for it under additional drivers. (Or the generic) If Linux works okay with more then the standard driver, something else is going on.
My System SpecsSystem Spec
30 Aug 2014   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Kari I cannot remember seeing if it was suggested but how about trying a boot with Ubuntu??

BOOTABLEUBUNTU

Makea bootable Ubuntu disk http://www.ubuntu.com/download

Setthe BIOS to boot from the optical when the machine boots it will show you ascreen with TRY or INSTALL > select TRY. You can of course remove the hard drive and any otherdrives when doing this as if the optical alone is the only drive left in themachine then the BIOS will only find it to boot from.

Whenit is finished - it takes very little time you will get a screen like in thepic .

Openthe drive you want > User and dig down until you get to the data / settingsyou may be able to copy / paste the material you want to an external source orother installed drive doing this.

Iam not sure if it will but I have recovered tons of data etc using this methodboth on "dead" or just plain drives that you cannot get data fromusing Windows.
At least if the GPU is dead then you are not going to get this screen in the pic.
My System SpecsSystem Spec
01 Sep 2014   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Kari.

I request you to please follow Andrew. What he says is clear.
Quote   Quote: Originally Posted by andrew129260 View Post

This tells me that there is nothing wrong with the gpu imho if it is working fine before the install of the drivers.
I am earnestly sorry that I misguided you throughout.

Wish a quick fix to your GPU.

All the best.
My System SpecsSystem Spec
01 Sep 2014   #17
Kari

Microsoft Community Contributor Award Recipient

 

This post although a bit old on Tom's Hardware might explain something better than I can do: How to get games, etc to recognize switchable graphics? - Graphics Cards - Graphics & Displays

The laptop uses the simple on-board Intel graphics if the Radeon GPU is disabled.
My System SpecsSystem Spec
01 Sep 2014   #18
Kari

Microsoft Community Contributor Award Recipient

 

This is clearly a hardware issue. Noticed just now that the laptop tells that the battery is dead and must be replaced:
Attachment 331506
It worked on Saturday when I played with the laptop last time.

As I told in my original post, the laptop is identical with my main laptop so I did a simple test, took the battery and put it to my working Envy laptop. Absolutely no issues, battery is charging and works. Put it back to this problem Envy and again, POST shows the battery warning and laptop cannot even be booted without AC power.
My System SpecsSystem Spec
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 Is My GPU dead? Everything tells so, want a confirmation.




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