BSOD when pc startup error 0x1000007e


  1. Posts : 1
    Windows
       #1

    BSOD when pc startup error 0x1000007e


    Hi I am writing to you because I do not know how to solve my problem.
    When I start the PC that has windows 7 home premium 64-bit looks a BSOD cn this code 0x1000007e.
    I tried to trace the problem using the program Blue Screen View and tells me that the BSOD are caused by the following drivers: igdpmd64.sys or dxgkrnl.sys

    I am attaching the report of the BSOD
    I hope someone can help me out, thank you in advance
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum.

    Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

    Update your graphics drivers and see if you still BSOD.


    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\SFdebugFiles\082714-34367-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
    Machine Name:
    Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a6890
    Debug session time: Wed Aug 27 10:34:34.034 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:18.298
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................
    Loading User Symbols
    Loading unloaded module list
    ...
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa7f9143701a, 1, fffffa8008436bfb, 7}
    
    *** WARNING: Unable to verify timestamp for igdpmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    
    Could not read faulting driver name
    Probably caused by : igdpmd64.sys ( igdpmd64+36fb7 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm igdpmd64
    start             end                 module name
    fffff880`08202000 fffff880`08dba5c0   igdpmd64 T (no symbols)           
        Loaded symbol image file: igdpmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdpmd64.sys
        Image name: igdpmd64.sys
        Timestamp:        Tue Aug 09 21:31:55 2011 (4E4152EB)
        CheckSum:         00BB861A
        ImageSize:        00BB85C0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`070b1000 fffff880`0714f000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Sep 05 12:33:34 2013 (522825BE)
        CheckSum:         0009FE87
        ImageSize:        0009E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:07.
Find Us