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Windows 7: BSOD 0xa0000001 when minimizing Fifa World

29 Aug 2014   #1
Tomzy

Windows 7 Ultimate SP1 x64 Build 7601
 
 
BSOD 0xa0000001 when minimizing Fifa World

I got a BSOD on 27 August when I minimized and maximized the Fifa World game, this was the first time, but I’m playing it every day.
The other old BSOD was on 11 August, when I opened a webpage in Firefox with 50+ embedded youtube videos and the plugin-container.exe crashed and wasn’t responding and I got the BSOD.
Is the reason of these BSOD just the outdated graphic driver or something else?

Update: sfc /scannow give no errors. I scanned the PC with Avast FREE Antivirus and Malwarebytes and there are no viruses.


My System SpecsSystem Spec
.
29 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenForums...

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+2824e )

Followup: MachineOwner
---------
This is a very strange bug-check as it "Unknown"

Code:
Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
However we can tell that your atikmdag.sys Driver is Faulty.

Thats your ATI Video driver. Please update this.
My System SpecsSystem Spec
29 Aug 2014   #3
Tomzy

Windows 7 Ultimate SP1 x64 Build 7601
 
 

Thank for the replay I will update it. What driver version is better the old, or the new beta -> Desktop
My System SpecsSystem Spec
.

29 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

You want Revision 14.4.
My System SpecsSystem Spec
29 Aug 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by HarriePateman View Post

This is a very strange bug-check as it "Unknown"

Code:
Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
However we can tell that your atikmdag.sys Driver is Faulty.

Thats your ATI Video driver. Please update this.
Just an FYI Harrie, not completely unknown bug-check,

BSOD Index

It's a custom bug-check specifically related to ATI drivers.
My System SpecsSystem Spec
29 Aug 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by HarriePateman View Post

This is a very strange bug-check as it "Unknown"

Code:
Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
However we can tell that your atikmdag.sys Driver is Faulty.

Thats your ATI Video driver. Please update this.
Just an FYI Harrie, not completely unknown bug-check,

BSOD Index

It's a custom bug-check specifically related to ATI drivers.
Thank you,
My System SpecsSystem Spec
29 Aug 2014   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by HarriePateman View Post

This is a very strange bug-check as it "Unknown"

Code:
Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
However we can tell that your atikmdag.sys Driver is Faulty.

Thats your ATI Video driver. Please update this.
Just an FYI Harrie, not completely unknown bug-check,

BSOD Index

It's a custom bug-check specifically related to ATI drivers.
Thank you,
You're welcome.
My System SpecsSystem Spec
07 Sep 2014   #8
Tomzy

Windows 7 Ultimate SP1 x64 Build 7601
 
 

Hello, I installed the new 14.4 drivers on 30.8.2014, like @HarriePateman said. I uninstalled the previous and run the DDU. One week passed and no problems(running Fifa World game fine, with minimizing and maximizing it), but today I got a BSOD 0xa0000001 with no game running, the monitor was also turned off (I watched on TV a movie with Universal Media Server - no other "consummation programs" were running). The log is in this post.
My System SpecsSystem Spec
08 Sep 2014   #9
Tomzy

Windows 7 Ultimate SP1 x64 Build 7601
 
 

Can anyone check the log or I must write a new thread?
My System SpecsSystem Spec
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 BSOD 0xa0000001 when minimizing Fifa World




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