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Windows 7: BSOD 0X124, Win7 Pro 32b


30 Aug 2014   #1

ČR
 
 
BSOD 0X124, Win7 Pro 32b

Hello,
for several weeks getting BSOD 0x124 (hardware issue) more often. It happens when using internet or MS Word. In games the issue haven't appeard yet. It appears in desktop work only so far.
Have to say there is a problem with usb ports. When PC is starting the keybord does not work in the Windows startup option (safe mod etc.). In bios it works. When plug in the old ps2 keybord it wokrs with no problem.
In Windows when I plug-in external disk or flash disk to the rear ports they doesn't work. The mouse or keybord work there only. The two front usb ports are only able to run external divaces.
HDD is new (6 moths old) GPU 1 year old, source 3 years old, only the CPU and MB are more than 7 yeras old.

HDD and RAM have been checked - no errors

Used DM Log Collector. Here is the ressult: KONE-so_30_08_2014_100457,29.zip

Thanks for a help!




My System SpecsSystem Spec
.

31 Aug 2014   #2

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to SevenForums.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 86876024, f2000040, 800}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
The BugCheck you received is: 0x124

information   Information
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Code:
0: kd> !errrec 86876024
===============================================================================
Common Platform Error Record @ 86876024
-------------------------------------------------------------------------------
Record Id     : 01cfc2e033e8fe23
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/30/2014 7:55:11 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 868760a4
Section       @ 8687617c
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x0000000000010676
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 868760ec
Section       @ 8687623c
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 76 06 01 00 00 08 02 00 - fd e3 08 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 8687623c

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 86876134
Section       @ 868762bc
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
  Status      : 0xf200004000000800
If you scroll to the bottom of the code above, you will see:

Code:
Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
Im afraid there is not much we can do, your system is quite outdated.

There has been a critical error with your CPU.

Here is some Troubleshooting you can try, however the next upgrade should be a new CPU:

Please Click "Detail"

 
Generic "Stop 0x124" Troubleshooting Strategy:
[COLOR="rgb(46, 139, 87)"]1)[/COLOR] Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

[COLOR="rgb(46, 139, 87)"]2)[/COLOR] Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

[COLOR="rgb(46, 139, 87)"]3)[/COLOR] Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

[COLOR="rgb(46, 139, 87)"]4)[/COLOR] Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

[COLOR="rgb(46, 139, 87)"]5)[/COLOR] Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

[COLOR="rgb(46, 139, 87)"]6)[/COLOR] Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing. For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors". Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

[COLOR="rgb(46, 139, 87)"]7)[/COLOR] As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc. Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes. Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:
[COLOR="rgb(46, 139, 87)"]8)[/COLOR] Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
My System SpecsSystem Spec
Reply

 BSOD 0X124, Win7 Pro 32b




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