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Windows 7: Windows has recovering from an unexpected shutdown; help please.

30 Aug 2014   #1
Markypoo4eva

Windows 7 Professional 64-bit
 
 
Windows has recovering from an unexpected shutdown; help please.

This is the log I got from it

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004FB2668
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\083114-22152-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-227215-0.sysdata.xml


My System SpecsSystem Spec
.
31 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello, Welcome to sevenforums.

Please can you follow the instructions provided below, and i would be more then happy to help you.

information   Information
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
My System SpecsSystem Spec
31 Aug 2014   #3
Markypoo4eva

Windows 7 Professional 64-bit
 
 

Here it is
My System SpecsSystem Spec
.

31 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

BugCheck 124, {0, fffffa80056808f8, 0, 0}

Probably caused by : hardware


Leta take a closer look at your DMP.

Code:
===============================================================================
Common Platform Error Record @ fffffa8004f7a038
-------------------------------------------------------------------------------
Record Id     : 01cfc514275ff6a6
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/31/2014 12:07:46 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a0b8
Section       @ fffffa8004f7a190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a100
Section       @ fffffa8004f7a250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004f7a250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a148
Section       @ fffffa8004f7a2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f
Okay so lets break this down:

We have a BUS Error:
Code:
Error Type    : BUS error
The most likely cause of this BSOD Is your graphics card.

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

warning   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


please make sure you have the latest driver installed. Download Drivers
My System SpecsSystem Spec
02 Sep 2014   #5
Markypoo4eva

Windows 7 Professional 64-bit
 
 

Okay well I ran it for 5 hours as I didn't pick up on where you said run it for 30 minutes, what do I do now it hasn't seemed to give me a log or anything?
My System SpecsSystem Spec
02 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Did you click LOG Temp?
My System SpecsSystem Spec
02 Sep 2014   #7
Markypoo4eva

Windows 7 Professional 64-bit
 
 

Yes in the settings right? It is ticked.
My System SpecsSystem Spec
02 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Have you checked everywhere for the log? Desktop, Documents?
My System SpecsSystem Spec
03 Sep 2014   #9
Markypoo4eva

Windows 7 Professional 64-bit
 
 

Yeah I have and there doesn't seem to be any files it's made?
My System SpecsSystem Spec
04 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay try it again, and double check the settings.
My System SpecsSystem Spec
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 Windows has recovering from an unexpected shutdown; help please.




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