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Windows 7: Two BSOD in one day. BCCodes: 3b and d1

30 Aug 2014   #1
Gewitter05

Windows 7 Ultimate x64
 
 
Two BSOD in one day. BCCodes: 3b and d1

When I played the sims late last year I started getting the 3b code. I don't use my desktop very often, but since I recently moved I have began to use it more. The other day it crashed while I was gone for less than a minute and then today it crashed twice within a couple of hours. A couple of months ago I read it could be my drivers. I downloaded slim drivers and noticed my graphics card needed to be updated. Then today when my computer crashed I read that if you have your computer setup to automatically download updates that it could mess up the drivers by having them go back to the bad driver or something. So I went and changed that setting and opened slim drivers again and saw that my graphics card needed to be updated again so I did. Only then I got another BSOD and that's when I saw the DRIVER_IRQL_NOT_LESS_OR_EQUAL. I have the two error messages and will attach the dump files. I tried reading and figuring it out myself, but I feel like I am going in circles and I don't know where to begin. Thanks for the help... I forgot to mention I used this site to help look up bug check codes

Bug Check Code Reference (Windows Debuggers)


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF880112E9912
BCP3: FFFFF88002D52780
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072014-39873-01.dmp
C:\Windows\Temp\WER-62103-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

New blue screen
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88001867850
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\083014-37955-01.dmp
C:\Users\Trance\AppData\Local\Temp\WER-63118-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt







My System SpecsSystem Spec
.
30 Aug 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please run the Blue Screen of Death (BSOD) Posting Instructions . All you have listed is a text of the dump files. Use option 2 and press the 'Grab All' button. Then give it a little time to work. Then upload the zip file here.
My System SpecsSystem Spec
30 Aug 2014   #3
Gewitter05

Windows 7 Ultimate x64
 
 

I went ahead and did the SF Diagnostic Tool and added the zip file to original post.
My System SpecsSystem Spec
.

31 Aug 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

There were only 2 dump files created since July.
Code:
 lmvm avgtdia
start             end                 module name
fffff880`03e3f000 fffff880`03e7e000   avgtdia  T (no symbols)           
    Loaded symbol image file: avgtdia.sys
    Image path: \SystemRoot\system32\DRIVERS\avgtdia.sys
    Image name: avgtdia.sys
    Timestamp:        Tue Apr 15 06:26:40 2014 (534D1770)
    CheckSum:         0003E248
    ImageSize:        0003F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your AVG Anti Virus

Code:
lmvm nvlddmkm
start             end                 module name
fffff880`11250000 fffff880`11eb4000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 19 18:08:44 2014 (537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Nvidia driver

Code:
 lmvm cdd
start             end                 module name
fffff960`007b0000 fffff960`007d7000   cdd      T (no symbols)           
    Loaded symbol image file: cdd.dll
    Image path: \SystemRoot\System32\cdd.dll
    Image name: cdd.dll
    Timestamp:        unavailable (00000000)
    CheckSum:         00000000
    ImageSize:        00027000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is a .DLL supplied by Windows as a display type driver

Code:
lmvm dump_ataport
start             end                 module name
fffff880`04fc0000 fffff880`04fcc000   dump_ataport T (no symbols)           
    Loaded symbol image file: dump_ataport.sys
    Image path: dump_ataport.sys
    Image name: dump_ataport.sys
    Timestamp:        Mon Jul 13 18:19:47 2009 (4A5BC113)
    CheckSum:         0000DE50
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is another Windows supplied driver to provide disk access during a Crash Dump

Please update your graphics driver using this guide NVIDIA Drivers - Avoid Problems

I would also uninstall AVG and replace it with MSE

You also have quite a few windows files missing r corrupt.

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
31 Aug 2014   #5
Gewitter05

Windows 7 Ultimate x64
 
 

Last night I upgraded the driver, uninstalled AVG and I ran the sfc / scannow. It said it needed to reboot to fix the files, but it was 2:30 in the morning so I decided to run it again this morning. Then it came up saying-- Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log. I will attach screen shot and the file with the CBS.Log. I just finished a third reboot. I was writing this while it was running and it said the same thing.
My System SpecsSystem Spec
31 Aug 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Gewitter05, I think most of your problem is you are using an illegal Windows 7. The only way it can be activated is to alter system files.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave in unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
31 Aug 2014   #7
Gewitter05

Windows 7 Ultimate x64
 
 

Alrighty. Thanks! I didn't realize it wasn't legal until my screen said so. Someone built the computer for me, but I wasn't friends with him and I moved away when I saw it wasn't legit. Another friend of mine said I should be okay as long as everything is running okay. Which everything was running fine until recently. Thanks again for the help.
My System SpecsSystem Spec
31 Aug 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No problem.
My System SpecsSystem Spec
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 Two BSOD in one day. BCCodes: 3b and d1




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