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Windows 7: BSOD playing games, bug check code 0x00000116

31 Aug 2014   #1
Doma

Windows 7 Home Premium 64 Bit
 
 
BSOD playing games, bug check code 0x00000116

Hello,

Recently I've been suffering from BSODs whenever I attempt to play a game. This will happen sometimes within moments of launch or after half an hour or so.

Using blue screen viewer it seems to point to the DirectX Graphics Kernel, however despite completely reinstalling the drivers it hasn't appeared to have solved the problem.

I've followed the instructions to use the DM Log Collector and have uploaded the zip. Can anyone help me? Thank you!

*edit* Also I've cleaned my fans recently which hasn't solved the problem, so it's not overheating.
*edit 2* Graphics card is Nvidia Geforce GT 635M


My System SpecsSystem Spec
.
31 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenForums.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cc3d4e0, fffff88004a66010, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+15010 )

Followup: MachineOwner
---------
nvkflt.sys = NVIDIA graphics driver.

Please update your NVIDIA graphics driver.
My System SpecsSystem Spec
31 Aug 2014   #3
Doma

Windows 7 Home Premium 64 Bit
 
 

I have done so previously, I've also reinstalled the graphics drivers completely (installing the latest updates). Sadly the crashes still occurred afterwards.
My System SpecsSystem Spec
.

31 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Please can you tell me the graphics card you have.

Also norton/AVG is know for causing BSOD's on windows 7.

It may not have caused this one, but just so you know....

If you would like to change it here is a list of Trusted Anti-virus's:

My System SpecsSystem Spec
31 Aug 2014   #5
Doma

Windows 7 Home Premium 64 Bit
 
 

Yeah I'm aware it can cause issues, so far its been ok but I'll be sure to refer to your list if it starts giving me any problems. Thanks ^^

The graphics card is Nvidia Geforce GT 635M, sorry for leaving that out.
My System SpecsSystem Spec
31 Aug 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Here we are.

This is the driver you are looking for: Drivers | GeForce
My System SpecsSystem Spec
31 Aug 2014   #7
Doma

Windows 7 Home Premium 64 Bit
 
 

Hi,

I just downloaded the driver as you suggested, but the crashes still occur same as before.
My System SpecsSystem Spec
31 Aug 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay. if you are still getting BSOD'd please can you upload your new DMP Files.
My System SpecsSystem Spec
31 Aug 2014   #9
Doma

Windows 7 Home Premium 64 Bit
 
 

Just ran the program again, here you go:
My System SpecsSystem Spec
31 Aug 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Thats strange because this is defiantly the driver that needs updating: NVIDIA Graphics filter driver.

Did you remove the old driver?
My System SpecsSystem Spec
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 BSOD playing games, bug check code 0x00000116




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