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Windows 7: BSOD on restart and startup

31 Aug 2014   #1
matthew2846

Windows 7 Home Premium 64-bit
 
 
BSOD on restart and startup

I got back off holiday a day ago, and there were loads of updates. Afterwards, i restarted and my computer blue screened. I ignored it, and continued to install the Norton, Windows and GeForce updates. I thought I had fixed the issues, but the blue screens continued top happen. I've tried lots of different things, (I'm writing this through safe mode) and nothing has fixed it.

I've attached a copy of my Dxdiag and my debug dm log.


My System SpecsSystem Spec
.
31 Aug 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to SevenFourms.

I would just like to state Norton and AVG is known for causing BSOD issues on windows 7.

Here are some links of Trusted AntiVirus's:



Now back to your BSOD:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff8000349ac3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner
---------
So we can see that a driver has failed and has caused a BSOD.

Whats that driver?

SYMNETS.SYS = Symantec/ Norton NIS/ N360 driver.

Please uninstall Norton, and use one of the listed Anti-Virus, i listed above!
My System SpecsSystem Spec
31 Aug 2014   #3
matthew2846

Windows 7 Home Premium 64-bit
 
 

I've just used drivertoolkit and it says alot of my drivers are out of date, is there a quick way to find them all without paying? Or do i have to do it manually? (I couldn't find the first driver)
My System SpecsSystem Spec
.

31 Aug 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Never use programs like "DriverTool kit" They don't work and they are 9/10 fake.

They will either fill your system up with Malware/Virus.

Or ask for money.

Here is a good link to check if your drivers are upto date:

Drivers - Find and Update Outdated Drivers

I recommend you Uninstall Norton and not just the driver.
My System SpecsSystem Spec
31 Aug 2014   #5
matthew2846

Windows 7 Home Premium 64-bit
 
 

I can't express how much you've helped me, My friends said how shit norton was, and it did delete many good files, such as insurgency maps. I was going to wait 30 days for the trial to run out before installing macafee, but ill do that now. Thanks for the driver update program, I'll get round to installing the updates soon. Once again, thanks!!

I've uninstalled norton and drivertoolkit now.
My System SpecsSystem Spec
31 Aug 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries! im glad we was able to get it solved for you.

Happy posting!
My System SpecsSystem Spec
31 Aug 2014   #7
Hexagon12

Windows 10 Pro 64-bit/Windows 7 Ultimate 64-bit
 
 

Quick note: McAfee is worse than Norton.
I think, that you should try Avast or MSE.
My System SpecsSystem Spec
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 BSOD on restart and startup




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