BSOD when waking up from sleep


  1. watertown16
    Posts : 5
    Windows 7 Ultimate x64
       New #1

    BSOD when waking up from sleep


    Hello everybody,
    I just got a new laptop, an Acer Aspire E5-571-509R, and this is my second one I returned the old one thinking the bsod meant it had a dead ram stick, so I got a new one and im having the same problem when I wake up from sleep and a couple times it wasn't from sleep. Upon getting the laptop each time I got 4gb extra of crucial notebook memory and a 128gb sandisk ultra plus ssd. I have drivers for everything and the ssd drivers are up to date as well. I don't know why it keeps crashing.
    Here is the error that I got from bluescreenview

    090314-5148-01.dmp 9/3/2014 7:33:41 PM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`07fa5060 fffffa80`07fa5340 fffff800`02f7c270 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\090314-5148-01.dmp 4 15 7601 281,272 9/3/2014 7:34:29 PM

    Any help would be greatly appreciated
      My Computer
    Quote Quote

  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer
    Quote Quote

  4. watertown16
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    I ran the program and got the file
      My Computer
    Quote Quote

  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Dont let your SSD go to sleep.
    Follow Power Plan Settings - Change ..... When you are on Step 5. B, apply this settings there .....
    Also Make it sure that the SSD is running with the latest firmware.
    Let us know the results.
      My Computer
    Quote Quote

  7. watertown16
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    I changed my power settings and no new firmware was available, and I tested to see if it would wake from sleep but when i click on my profile(only profile) it freezes for a second then still blue screens and restarts
      My Computer
    Quote Quote

  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #6

    watertown16 said:
    I changed my power settings and no new firmware was available, and I tested to see if it would wake from sleep but when i click on my profile(only profile) it freezes for a second then still blue screens and restarts
    Can you upload the new data?
      My Computer
    Quote Quote

  10. watertown16
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    Ok I just got the new data
      My Computer
    Quote Quote

  11. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #8

    Another possible reason for the storage failure is virus. And apparently you dont have any antivirus installed?

    Scan the system for possible virus infection with the following programs.


    Also follow it: How To Repair Peer Name Resolution Protocol - Overclock.net Community

    And post a screenshot of your SSD using CrystalDiskInfo - Software - Crystal Dew World
      My Computer
    Quote Quote

  12. watertown16
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #9

    ssd data screenshot and I don't have any viruses, I ran the programs you recommended and they said I don't have any viruses, I ran Anti-rootkit utility TDSSKiller, and Windows Defender Offline and nothing.

    I do appreciate what you are doing,
    thank you
      My Computer
    Quote Quote

 

  Related Discussions
BSOD while waking up from sleep
in BSOD Help and Support

Hello, I have recently built a new computer. For the most part it seems to work fine except when I attempt to put the computer to sleep and try to wake it up. Sometimes it wakes up fine, other times it simply black screens with hybrid sleep active. When I try to sleep with hybrid sleep...
BSOD After Waking From Sleep
in BSOD Help and Support

Hi, I have been having several crashes when waking from sleep. I got the latest drivers for all my kit when I did a fresh install last week and the firmware on the SSDs is the latest available. The problem occurs when I move my mouse to wake the PC, it thinks about it then crashes and...
BSOD on waking from sleep
in BSOD Help and Support

Thank you for the specific instructions. I am getting the BSOD when the computer wakes up from sleep, starting about 6 months ago. Here are my specs: Windows 7 Home Premium x64 Original OEM OS (Dell Inspiron 580) System is 3 years old (hardware and software) Problem details:
BSOD after waking up from sleep
in BSOD Help and Support

hello new to the site. having issues as of yesterday. here are the details produced by windows after reboot. i also zipped up the dump and xml file, if anyone can take a look before i go nuts. really don't want to wipe and reinstall os thanks in advance Problem signature: Problem Event...
bsod upon waking from sleep
in BSOD Help and Support

Hello, i've been trying to sort this prob for a while to no avail. a while back i changed a bios setting for my hdd to ahci mode to allow me to use external hdds with my esata port. this works fine but upon waking from sleep i get the bsod and points to ntoskrnl.exe+71f00. I have since reformatted...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:02.
Find Us