Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSODs. Suspected RAM problem.

04 Sep 2014   #1
TrojaNS

Windows 7 Home Premium x64
 
 
Random BSODs. Suspected RAM problem.

Hi guys, I'm having serious problems. BSODed multiple times over the past 4 days. Twice for MEMORY_MANAGEMENT, once for writing to read-only memory, one for REFERENCE_BY_POINTER. I suspect that it is a faulty RAM problem, but my friends say that it could be HDD as well. Before I buy the wrong computer part, could someone please give me some feedback?

Thanks for all the help!


My System SpecsSystem Spec
.
04 Sep 2014   #2
arvin0807

windows 7 64bit, windows 7 ultimate 64bit
 
 

Hey TrojaNS, if ram problem your os it will restarted at the time you open your PC/Laptop. in HDD
you can check ung hdd by using hd tune. many cause of BSOD. sometimes it is in OS..
My System SpecsSystem Spec
04 Sep 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi TrojaNS.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If there is no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
________________________________
Code:
BugCheck 1A, {41790, fffffa8001169610, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )

Followup: MachineOwner
---------
Code:
BugCheck 18, {fffffa80072a8d60, fffff8a004dd9060, 1, 44}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+48d8a )

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

04 Sep 2014   #4
TrojaNS

Windows 7 Home Premium x64
 
 

Thanks for the replies, guys. But the memtest software is not detecting the empty USB... I've made sure that I plugged in the USB before running the software itself. My PC is detecting it fine without problems.
My System SpecsSystem Spec
04 Sep 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It should not be .... but if it happens then you have another alternative, a CD.
My System SpecsSystem Spec
06 Sep 2014   #6
arvin0807

windows 7 64bit, windows 7 ultimate 64bit
 
 

Right
My System SpecsSystem Spec
08 Sep 2014   #7
TrojaNS

Windows 7 Home Premium x64
 
 

Just to keep you guys updated, the RAM had no errors after 8 passes. I've crashed once more with APC_INDEX_MISMATCH. I will upload the crash dump soon after I run DV.
My System SpecsSystem Spec
09 Sep 2014   #8
TrojaNS

Windows 7 Home Premium x64
 
 

So I just ran DV and it can't even boot my computer. It blue screens automatically at boot. I've disabled it for now. Attached are the crash dump files from the previous 4 times and the 2 recent times. 1 is the APC_INDEX_MISMATCH and the other from the blue screen at start up.

Anyone know any solutions? Running an HP DV7 from 2011, btw. Bad drivers?
My System SpecsSystem Spec
10 Sep 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The APC Index Mismatch crash dump is not showing any precise cause.
Code:
BugCheck 1, {76f8132a, 0, ffff, fffff880055ffb60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------
But it generally occurs due to the third party antivirus programs. Uninstall Avira using Avira AntiVir Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Driver Verifier Caught the Deamon Tools plus iTunes combo.
Code:
BugCheck C9, {23e, fffff88004194308, fffff9800beccee0, 0}

*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1308 )

Followup: MachineOwner
---------
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Also, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus (MSC now) and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
Let us know how the computer runs after doing these.
My System SpecsSystem Spec
15 Oct 2014   #10
TrojaNS

Windows 7 Home Premium x64
 
 

So after using the above mentioned solutions, I think I've encountered a new kind of BSOD. People online say that it's probably a RAM problem. I'll run memtest again tonight, but does any one else know what are the other possible reasons for these BSODs? I've had them pretty often...
My System SpecsSystem Spec
Reply

 Random BSODs. Suspected RAM problem.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD After random amount of time, suspected hardware error
Since I moved to college, I decided to ship the desktop I built to my apartment. I had invested a decent amount into it so I didn't want to go many many months without using it. I decided to ship it via USPS after taking it apart. I thought that would have made it safe enough to ship, but I was...
BSOD Help and Support
BSOD, at random times, suspected memory issue but unsure
Hi, been having this for a while now, I believe it is something to do with the memory, as it tends to do this when the computer is trying to do to much at once, however it does not happen when the graphics card is removed (original assumption) so unsure if that is part of the issue. The debug...
BSOD Help and Support
Random BSOD - suspected hardware related minidump attached
Hello all, I am new here but am so far extremely impressed with the members know how and courtesy in helping others. For quite some time now I have been experiencing blue screen crashes randomly. I have little programs installed and most regularly use the computer for playing WarThunder and...
BSOD Help and Support
Random BSOD error 0x124, CPU suspected
Hi sevenforums. I'm usually pretty good at solving PC problems but this one has me stumped. I've been using my custom built PC fine for about a year until about the past month or so I've been getting random BSOD. I've read a TON of stuff here and elsewhere on how to resolve it to no avail. ...
BSOD Help and Support
Random BSOD, Malware Suspected
Hello, I just had a BSOD. Everything was working fine for a few hours, then *blam*. I suspect malicious software for some reason, so can anybody help me try to find the reason? Just did an SFC scan, it's clean. Thanks! P.S. Look at my recent post HERE
BSOD Help and Support
Random power off, suspected cause: SynTPEnh.exe
Hello again SF! Recently, I have been encountering random poweroffs when playing ROBLOX. The problem started when I entered a Roblox Derby place. I tried to respawn a vehicle, then the screen went back. Suddenly, the laptop turned off. When I turned it back on, it didn't realise that the computer...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App