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Windows 7: Please help...blues screen problem

05 Sep 2014   #1
exit17th

64
 
 
Please help...blues screen problem

I have been struggled with this..
As mentioned above...please see my attached
thank you very much !


My System SpecsSystem Spec
.
05 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenForums,

Code:
*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Please update your: Intel Management Engine Interface driver

https://downloadcenter.intel.com/default.aspx
My System SpecsSystem Spec
06 Sep 2014   #3
exit17th

64
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Welcome to SevenForums,

Code:
*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Please update your: Intel Management Engine Interface driver

https://downloadcenter.intel.com/default.aspx
Hi Harrie !
Thank you for very much ! I just tried your idea... but it still remain...
Can you please have a look at this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000013
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88000E4D87C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\090614-57938-01.dmp
C:\Users\Thanh Tam HO\AppData\Local\Temp\WER-189853-0.sysdata.xml

Thank you very much & have a nice weekend !!!!!
My System SpecsSystem Spec
.

06 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello again, please can you upload your new DMP Files.
My System SpecsSystem Spec
06 Sep 2014   #5
exit17th

64
 
 

Thank you
Here it is
My System SpecsSystem Spec
07 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello sorry, i have had a look again for you...

I made a mistake the first time, The Driver that is causing the issue is "TeeDriverx64.sys" However that is not causing the problem.

The BSOD is caused by Intel(R) Management Engine Interface (c:\windows\system32\drivers\teedriverx64.sys).
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, 2, 0, fffff88000e4687c}

*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Probably caused by : TeeDriverx64.sys ( TeeDriverx64+e2a9 )

Followup: MachineOwner
---------
Uninstall the following:
  • Start Menu\Programs\Intel\Intel(R) Management Engine Components
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
My System SpecsSystem Spec
10 Sep 2014   #7
exit17th

64
 
 

Thank you very much !!!
Did as you told & my lap runs smoothly
Thank you, once again
My System SpecsSystem Spec
10 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

No worries glad i could help.

Please mark the thread as solved.
My System SpecsSystem Spec
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 Please help...blues screen problem




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