Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Still Unresolved Probably Because of Old Drivers

05 Sep 2014   #1
gss175

Windows 7 Enterprise x64
 
 
BSOD - Still Unresolved Probably Because of Old Drivers

I apologize for starting a new thread but I am not getting any responses in my old thread describes the problem and the steps that I have taken. I have new information, and am attaching new files to this thread. Old thread is here:

BSOD - probably because of old drivers that I am unable to remove

Brief summary:

I am running win 7 x64 on a E6750 Core2Duo on Asus P5E VM HDMI motherboard, 4 GB OCZ (later Corsair and Crucial also) memory. I am getting random and increasingly more frequent BSODs. I replaced the memory, tried 2 new video cards as well as the built-in graphics, but still get BSODs. Re-installed Windows, remains stable for some days and then BSODs started again.

In the past few months, I do not get a BSOD but the display flickers and the computer crashes. Sometimes I get a message "Display driver igfx stopped responding and has successfully recovered." but of course it does not recover. I have to re-start by turning it off and on again. No mini-dumps are generated because there are no BSODs.

Steps taken so far:

1. Installed new video cards and new drivers.
2. Updated all drivers.
3. Tried to remove ASACPI - the Asus MB utility. But looks like I cannot seem to remove it from the Registry.
4. Ran multiple virus and malware scans.
5. SFC/scannow shows no problems. Disk drives are defragmented.
6. Run Driver Verifier.
7. Removed Trusteer.
8. There was a ! mark in a yellow triangle in front of ATK0110 ACPI Utility in Device Manager. On looking at the properties tab, it said "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)". I removed the driver and the next time I tried to start the computer, it would not boot. I had to let it rollback to the last time it started before I made the change in ATK0110 ACPI Utility, and it booted.
9. Disabled ATK0110 ACPI in Device manager.
10. Ran Memtest twice overnight.
11. Replaced memory twice.

No effect of any of the above.

Important HINT:

I had another computer exactly like this with the exact same problem- when I upgraded to Windows 8 on that machine, the BSODs stopped and it has NEVER crashed. From this I assume that the problem is not hardware related but is probably related to a Windows 7 driver.

I am attaching recent files. Old files can be found in the old thread.

Please help !


My System SpecsSystem Spec
.
05 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

I have had a look for you, very sorry your last problem did not get solved.

The BSOD reports a memory corruption.
Code:
BugCheck 4E, {c000001d, fffff88000d7cc00, fffff88009e32bc0, 0}

Probably caused by : memory_corruption  ( nt!MiBadShareCount+4c )


Followup: memory_corruption
---------
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+

If there is no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip
My System SpecsSystem Spec
06 Sep 2014   #3
gss175

Windows 7 Enterprise x64
 
 

Thanks a lot.

I have changed the memory three times, with there different brands: OCZ, Corsair and Crucial. I have run Memtest and Driver Verifier with all three sets of memories. No issues - yet the BSOD still persists.

I am completely foxed.
My System SpecsSystem Spec
.

06 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay so it could possibly be HDD related.

Run a diagnostic tool for your HDD from the manufactures website please.
My System SpecsSystem Spec
06 Sep 2014   #5
gss175

Windows 7 Enterprise x64
 
 

Good Idea on the hard drive. I have not done this yet. Will do today.

Here is another NEW information. Yesterday morning, when it crashed, I did not shut it off and reboot but left it alone for several hours. The screen would flicker, go black, come back (but unresponsive), go black again. I left the house but did not turn it off. When I came back, it was working again, with several windows that had the message: "Desktop Window Manager stopped working and was closed."

Last night, I also did not shut it down, and this morning, it was fine. One window, with the same message: Desktop Window Manager stopped working and was closed.

(Both times, it crashed again and I had to shut it.)

This is the first time that this has happened. So something has changed. I am going to research this message. Any ideas please?

Also, my wife says that anytime she opens multiple pictures the computer crashes.
My System SpecsSystem Spec
06 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Try an SFC Scan.

information   Information
The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
Reply

 BSOD - Still Unresolved Probably Because of Old Drivers




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD, new system build, unresolved for weeks
Hi, I have been trying to solve a BSOD issue i have been having now for weeks. I installed a fresh copy of windows 7 64bit on my new rig, and all drivers are installed. I then installed my wifi dongle and then antivirus and a few others like VLC media player etc... I did all windows updates...
BSOD Help and Support
BSOD after building new PC, updating drivers still results in BSOD
Hello, Please see the attached file for causes. Not sure exactly where the problem lies. Built a new PC 2 weeks previously and have been getting BSOD's daily. I am guessing that the problem is with one of my drivers but unsure which one. i have done a fresh install of all my drivers and have...
BSOD Help and Support
BSOD bsod 0x8e ....suspected due to corrupt drivers or virus?
Hi Windows 7 kinship, My first post here....nothing to feel happy about....as the post is because of a dreaded thing called BSOD. Whats happening: My laptop with windows 7 ultimate edition with crashes with bsod 0x8e This happens only when im connected to the internet , laptop stays...
BSOD Help and Support
unresolved start menu issues.
Hi people, posting here as I have had no luck solving my problem on my own. The problem is simple. After moving the location of some user shell folders like documents, videos etc, the start menu buttons for them have disappeared. Now I know this sounds like an easy one that has been dealt...
Customization
Win7 x64 on notebook - two unresolved issues
I just 'upgraded' my notebook to Win7 x64. 'Upgrade' is in quotes since I actually wiped the drive and started fresh. There are two issues that I have not been able to resolve - please offer comments/suggestions: Issue 1 (major): The screen will not blank/the computer will not automatically go...
General Discussion
Unresolved Office 2007 Issues
Well in my other thread I had problems getting office 2007 to run on my account, giving me this error. http://www.raymond.cc/images/office-has-not-been-installed-for-current-user.png Well I finally got it to work on my account after going into the admin account, going into the security for...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App