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Windows 7: BSOD after bios update - happens when exiting hibernation

05 Sep 2014   #1
careh

Windows 7 Home Premium 64 bit
 
 
BSOD after bios update - happens when exiting hibernation

A month ago I updated to an Intel SSD 335 series 240 GB from the stock 320 GB disk. I don't recall seeing any issues after I did that upgrade.

2 weeks ago I updated the BIOS from the factory version 1 to the current version 1.08 thinking it would fix a failure to charge issue I was having with a new battery I had purchased. It turned out the battery failure to charge issue was the battery was the wrong voltage -10.1 volts instead of 14 volts.

So I got the 'right' 14 volt battery and the failure to charge issue went away - however now when it comes out of hibernation I get BSOD. I will also get BSOD if I let the PC go into hibernation following x minutes of inactivity. I turned hibernation off for inactivity - so that gets around that problem - however |I still have the BSOD if/when I close the cover and it hibernates.


My System SpecsSystem Spec
.
06 Sep 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi careh.

Can you uninstall TrueCrypt, as a test? Does it behave the same even without truecrypt installed?

Also .....

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before uploading another zip.
My System SpecsSystem Spec
06 Sep 2014   #3
careh

Windows 7 Home Premium 64 bit
 
 

I removed truecrypt and installed the minidump from steps 2 and 5 into the registry.

I then closed the laptop lid - opened it - and Pow!! BSOD. I went into C:\Windows\MiniDump but it was empty. I don't know where to look for %SystemRoot%\Minidump but if you meant C:\Minidump - then that folder does not exist.

I will try another computer reboot and then see if the minidump file gets created.
My System SpecsSystem Spec
.

06 Sep 2014   #4
careh

Windows 7 Home Premium 64 bit
 
 

I did a shutdown / power up - let it settle down after the reboot, close the lid, open the lid - BSOD - and again no file in minidump folder. Attached is the latest zip file.
My System SpecsSystem Spec
06 Sep 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by careh View Post
I removed truecrypt and installed the minidump from steps 2 and 5 into the registry.
What you have actually done? What was suggested was .... Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.
My System SpecsSystem Spec
06 Sep 2014   #6
careh

Windows 7 Home Premium 64 bit
 
 

Yes, I downloaded Create_Minidump_on_BSOD.reg and ran it.

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by careh View Post
I removed truecrypt and installed the minidump from steps 2 and 5 into the registry.
What you have actually done? What was suggested was .... Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.
My System SpecsSystem Spec
06 Sep 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am/was wondering what "steps 2 and 5" may mean.

Anyway, take a camera snap of the BSOD screen and upload it. That will let us see the bugcheck code and the parameters, at least.
My System SpecsSystem Spec
06 Sep 2014   #8
careh

Windows 7 Home Premium 64 bit
 
 

Attached is a screen shot from a couple of weeks ago.
My System SpecsSystem Spec
06 Sep 2014   #9
careh

Windows 7 Home Premium 64 bit
 
 

And here are a couple from just now
My System SpecsSystem Spec
06 Sep 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So it is a CRITICAL_OBJECT_TERMINATION (0xF4). From the first parameter, it appears that a process is the terminating object.

Stop 0xF4's are storage related.

Go to Power Plan Settings - Change .... when at Step 50B., set the Hard Drive to never go to sleep.
Attachment 332299
Also free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and ETDctrl.
  5. Apply > OK
  6. Accept then restart.
Make it sure that the SSD is running with the latest firmware.
How to Upgrade Intel SSD Firmware | StorageReview.com - Storage Reviews
Let us know the results.
My System SpecsSystem Spec
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 BSOD after bios update - happens when exiting hibernation




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