BSOD when on YouTube/Streaming on Twitch.tv/playing League of Legends.


  1. Posts : 4
    Windows 7 Home Premium 64-bit
       #1

    BSOD when on YouTube/Streaming on Twitch.tv/playing League of Legends.


    Hello,

    For a while now I have had many BSOD over the past few months, but have never really looked into really solving them.

    Partly because I have gotten to use to them happening and that with a Solid state drive I can reboot in little to no time.

    Some computer specs:

    -Windows 7 Home Premium 64-bit

    -Intel i5 2500K OC'd to 4.5 Ghz @ 1.272V (done all the stress testing over 8 hours and no errors or temp issues) Cooler: Coolermaster 212 Hyper Evo.

    -OCZ solid state 480 GB HD for Windows 7+ applications, and 1TB + 2TB HDD for storage .

    -AMD ATI Radeon 7870 HD, up-to-date drivers.

    -Asus P8Z 68-V LX Motherboard.

    -Dual monitor setup, HDMI + Vga, both 21.5".


    When do the BSOD most occur?

    I have noticed that BSODs mostly occurs when I'm:

    - Playing League of Legends,
    - Having multiple windows of Chrome open with Twitch streams on one side, and YouTube videos on the other.
    - And when I'm using Open Broadcaster Software for streaming. Running many applications and windows for mic audio, twitch notifications etc.

    Thanks.
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    The DMP is corrupt so i cant say much, however here is somethings to try as your bugcheck is a 0x124:

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


    Generic "Stop 0x124" Troubleshooting Strategy:
    1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

    2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

    3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

    4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

    5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

    6) Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing. For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors". Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

    7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc. Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes. Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
    If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:
    8) Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

    9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
    Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Hello,

    Thanks for the response.

    I have removed the graphics card and have been using the onboard motherboard graphics with great success.

    I have dual monitors running and I have been playing league of legends on one monitor whilst running youtube videos/twitch streams on the other and havent had a single BSOD from that.

    However I did get one BSOD but it was a "memory_management" BSOD and I've read that it is probably software related as I was using YouTube at the time and apparently flash can mess up sometimes.

    I did a memtest86+ not long ago for a full pass and it was clear, I just did a half a pass today and there were no errors thus far.

    I have a new graphics card on the way so hopefully that will be the end of my BSOD's.

    Regards.
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Hopefully, i wish you the best.

    9 passes is a sweet spot
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Ok, update on the situation, I've had two more BSOD, but they occur less than before.

    I have attached a new zip file or two crash dumps.

    Any information regarding these issues would be greatly appreciated.

    Thanks.

    EDIT: Decided to run a memtest whilst I went out the the Gym, came back to this: No idea what to do from here, will research. Any pointers would be greatly appreciated.

    Last edited by adamhimself02; 12 Sep 2014 at 06:23. Reason: Memtest results.
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    okay buddy you need some more RAM. (new ram)

    Remove each stick at a time, to find out what is the problem stick.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    Hello,

    Thought I'd update what has happened and how I've resolved my issues.

    As you can see from the Memtest results, I have some bad ram.

    I narrowed down the RAM by pulling out 2 sticks, and testing the remaining 2. And tested 1 each from whichever pair came up bad and in various slots.

    Turns out only 1 stick is bad. After pulling it out I have had zero BSOD after a few days of heavy use..

    So, thanks for the support.

    Regards.
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    adamhimself02 said:
    Hello,

    Thought I'd update what has happened and how I've resolved my issues.

    As you can see from the Memtest results, I have some bad ram.

    I narrowed down the RAM by pulling out 2 sticks, and testing the remaining 2. And tested 1 each from whichever pair came up bad and in various slots.

    Turns out only 1 stick is bad. After pulling it out I have had zero BSOD after a few days of heavy use..

    So, thanks for the support.

    Regards.
    No worries mate, glad we could help :)
      My Computer


 

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