Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD using google chrome.

11 Sep 2014   #1
unclehardon

Windows 7 x64
 
 
BSOD using google chrome.

Have a new computer with Windows 7 Ultimate on it. Ran great for a couple months then suddenly I started getting a BSOD usually when I was on Google chrome. Most of the time I'm on streaming sites such as youtube, twitch and hitbox.

24GB ram

8 Core AMD FX 9590

Windows 7 Ultimate 64bit

AMD R9 290

All help is appreciated.


My System SpecsSystem Spec
.
12 Sep 2014   #2
unclehardon

Windows 7 x64
 
 

It is error code 0xa0000001 and it says it was caused by atikmdag.sys if that helps any.
My System SpecsSystem Spec
12 Sep 2014   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

That bugcheck is specifically related to your AMD driver,

And you have the latest WHQL driver,

Code:
Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My suggestion would be trying a different driver, either an earlier version or one of the Beta versions.

It looks like the only previous driver that will work on your card is the 13.12,

Previous AMD Catalyst? Display Drivers

Doing a clean install is always the best,

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Drivers - Clean Left over Files after Uninstalling

Let us know how things go with that, it may be useful to check their forum too, their drivers need help.
My System SpecsSystem Spec
.

14 Sep 2014   #4
unclehardon

Windows 7 x64
 
 

Quote   Quote: Originally Posted by derekimo View Post
That bugcheck is specifically related to your AMD driver,

And you have the latest WHQL driver,

Code:
Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My suggestion would be trying a different driver, either an earlier version or one of the Beta versions.

It looks like the only previous driver that will work on your card is the 13.12,

Previous AMD Catalyst? Display Drivers

Doing a clean install is always the best,

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Drivers - Clean Left over Files after Uninstalling

Let us know how things go with that, it may be useful to check their forum too, their drivers need help.

Just updated to a beta driver. I'll give it a week since the BSOD didn't happen very often. Thanks much for the info.
My System SpecsSystem Spec
14 Sep 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, let us know how it goes.
My System SpecsSystem Spec
21 Sep 2014   #6
unclehardon

Windows 7 x64
 
 

Alright it has been long enough and it's been fine since i updated to the beta. So thanks for the help derekimo I appreciate it and will mark it as solved.
My System SpecsSystem Spec
21 Sep 2014   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, glad that's working for you.
My System SpecsSystem Spec
Reply

 BSOD using google chrome.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Using Google Chrome
Hello, I just put together a new computer over the past couple of days and everything seemed fine at first, but I've gotten a few BSODs since then, and the last two happened literally within 2 minutes of each other while Google Chrome was being actively used (new tab, scrolling down a page...
BSOD Help and Support
BSOD while using Google chrome
Hi, Iam experiencing BSOD quite frequently while using Google Chrome. I am attaching the debug files zip. Please look into it and provide me some help. Thanks Sridhar
BSOD Help and Support
BSOD when using Google Chrome
BSOD occur when using Google Chrome.. This is just my hypothesis because when i using other software, there is no BSOD for example paper work, microsoft office, read pdf, watch video, using other browser (IE). Can anyone help me ?
BSOD Help and Support
BSOD while using Google Chrome
I have recently received 2 BSOD's, both times while using Chrome. I don't know much else about this type of issue so I followed the BSOD posting instructions. Hope I did everything correctly! Windows 7 Home Premium - x64 - OEM - Asus K52Jc - i5 quad core CPU - 8GB RAM - Laptop and OS...
BSOD Help and Support
BSOD when on Google Chrome
Getting a lot of BSOD incidents, usually when on Google Chrome. Any help would be appreciated. PC SPECS: Windows 7 Home Premium 64-bit Operating System Acer Aspire 5742 Intel Core i5 CPU @ 2.67 GHz 6GB RAM Minidump file attached.
BSOD Help and Support
BSOD Google Chrome
Hey guys. This problem ALWAYS happens only on Google Chrome. If i visit any Tumblr page, my laptop just freezes. Sometimes it won't even show up the bsod. I have to use the power button to force the shut down and start it again. Also it happens randomly when watching YouTube videos. It has not been...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App