Help With Dump File Please.


  1. Posts : 4
    Windows 7 Ultimate SP1 X64
       #1

    Help With Dump File Please.


    hi,
    sometimes when i use WinAvi AiO Converter my PC is crashing.

    if anyone could help me with the dump file ill be greatfull dead to him.
    Dump File: https://www.firedrive.com/file/1703FE3C21D1337B

    Thank You:

    p.s.
    after restart i get a Blue Screen message :

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    124
      BCP1:    0000000000000000
      BCP2:    FFFFFA800D64A028
      BCP3:    00000000BF800000
      BCP4:    0000000000000124
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\091214-7300-01.dmp
      C:\Users\ODED\AppData\Local\Temp\WER-15958-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome oded mate I cannot open that file list you sent as it needs athird party app to do it take a look at this and then post back
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 4
    Windows 7 Ultimate SP1 X64
    Thread Starter
       #3

    Hi, Thank you for your help.

    here is the file created: https://www.firedrive.com/file/EF90BF12AD21EB7C
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Oded mate I tried opening the files you sent and I got an immediate malicious site alert from my Malwarebytes so I am wondering if you have an infected machine there and not be aware of it. The Firefox may possibly have been hacked - sorry.
    Maybe you could run these and report back as that possible infection could also be the cause of the blue screens you are getting.

    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer – delete any rubbishthese find.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate SP1 X64
    Thread Starter
       #5

    could you tell me which file is reported as a threat?
    i just ran a scan on nod32 & win defender and got nothing.
    they reported 20 files inside that .zip, would you be able to tell me which file is it?
    would it help if i try uploading it using i.e. or cometbird?
    i can even upload it to onedrive

    edit:
    here is the onedrive: https://onedrive.live.com/redir?resi...int=file%2crar

    and here is the Extracted folder:
    https://onedrive.live.com/redir?resi...t=folder%2cdmp
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    It was the link in post #3 that came up with that warning and was blocking it.

    Hmm well I got a bit out of those OneDrive files but only so much as it mentions something about hardware drivers issues - which I am not real sure.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate SP1 X64
    Thread Starter
       #7

    thanks anyway.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:53.
Find Us