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Windows 7: BSOD while idle - Kernel Power Event ID 41

13 Sep 2014   #1
CactusBomb

Windows 7 Home Premium 64bit
 
 
BSOD while idle - Kernel Power Event ID 41

I had played Skyrim a few hours prior to this happening. The system had been idle for a bit after that. I have had this happen to my system once each month for the last 4 months. Any suggestions?

Thanks


My System SpecsSystem Spec
.
13 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Welcome to SevenFoums,

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8000a19be0
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------
As we can see something has corrupted a page table, so there are a few tests i would like you to perform.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
If there is no error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip
My System SpecsSystem Spec
14 Sep 2014   #3
CactusBomb

Windows 7 Home Premium 64bit
 
 

Ok, just finished running a 20-hour memtest. The results look good. I had run this a few weeks ago when I installed 6GB more of RAM into my mobo so I'd be running 12GB but it turns out the new RAM was faulty. Found errors within the first 2 hours of the test. So at least the RAM I have currently installed is working fine.

Now to run the dreaded DV...
My System SpecsSystem Spec
.

14 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by CactusBomb View Post
Ok, just finished running a 20-hour memtest. The results look good. I had run this a few weeks ago when I installed 6GB more of RAM into my mobo so I'd be running 12GB but it turns out the new RAM was faulty. Found errors within the first 2 hours of the test. So at least the RAM I have currently installed is working fine.

Now to run the dreaded DV...
Thats a good sign
My System SpecsSystem Spec
15 Sep 2014   #5
CactusBomb

Windows 7 Home Premium 64bit
 
 

Ok, so I almost went the full 24 hours running DV without a BSOD until this morning, after it had slept all night, I woke up the computer and it gave me the BSOD within 15 seconds. Then rebooted and tried to disable DV and got another BSOD, and then tried again and got another BSOD. So I restarted in Safe Mode and was able to disable DV. Looking into the event veiwer it's still the same Kernel-Power Event ID 41 error.

Attached is a photo of the BSOD I was getting this morning. Where should I go from here? It looks like it's a driver issue.
My System SpecsSystem Spec
15 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Can you upload the new DMP files please.
My System SpecsSystem Spec
15 Sep 2014   #7
CactusBomb

Windows 7 Home Premium 64bit
 
 

Yep, not a problem.

Thanks, for the quick response!
My System SpecsSystem Spec
15 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay this BSOD, gives us a different output.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa8006e9eeca, 8, 0, fffff8800108d356}

*** WARNING: Unable to verify timestamp for jraid.sys
*** ERROR: Module load completed but symbols could not be loaded for jraid.sys
Probably caused by : jraid.sys ( jraid+4356 )

Followup: MachineOwner
---------
jraid.sys is used for creating the DMP Files, is your windows fully upto date?
My System SpecsSystem Spec
15 Sep 2014   #9
CactusBomb

Windows 7 Home Premium 64bit
 
 

I just checked, it says it's updated but then had 6 other update installations recommended so I'm currently installing those as well.

nVidia Graphics Adapters WDDM1.1 WDDM1.2 and WDDM1.3, Acer Display HDMI up date, and updates for Windows 7 for x64 based systems KB2709981 KB2830477 KB2592687 and KB2574819 (which I am running)
My System SpecsSystem Spec
15 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay let me know when there done.
My System SpecsSystem Spec
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 BSOD while idle - Kernel Power Event ID 41




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