BSOD only while playing Civ V

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  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #11

    Use the PC as normal and try play Civ too.
      My Computer


  2. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    After leaving it running all night without a crash, I used the computer for a couple hours this morning. Eventually got a crash, that repeated itself 2 times after reboot so I disabled Verifier. Seems it's Avast related.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #13

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {e3, fffff88003f9a54f, 370010, 0}
    
    *** WARNING: Unable to verify timestamp for aswSP.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
    Probably caused by : aswSP.sys ( aswSP+2854f )
    
    Followup: MachineOwner
    ---------
    Confirmed - Avast is indeed the problem. Uninstall it completely and replace it with MSE (it never causes BSOD's).

    Monitor for further BSOD's and keep us updated.
      My Computer


  4. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Hi Golden, Thank you so much for your help with this issue. I haven't been playing as much Civ, but I haven't yet seen a BSOD in what I've played. I'm going to mark this as solved for now, as it could be months before I rack up enough hours to say so beyond doubt. Again, I really appreciate your assistance. Take care.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #15

      My Computer


  6. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Speaking of could be months....Finally got another BSOD, of course again it was during Civ. Worth noting, the game did receive it's first major update in over a year, maybe or maybe not related. Of course I've kept Avast off of my PC. I did update CCC I believe, not sure how to verify that.
    Last edited by asuddenmorning; 17 Nov 2014 at 19:31. Reason: attaching logs
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #17

    Code:
    ffff880`06d808a0  fffffa80`0a4b9900
    fffff880`06d808a8  fffff880`100ba038 dxgkrnl!DXGADAPTER::AcquireDdiSync+0x30
    fffff880`06d808b0  fffffa80`0c4044e0
    fffff880`06d808b8  fffff880`0400aef8Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0xaef8
    fffff880`06d808c0  fffffa80`078c5400
    fffff880`06d808c8  fffffa80`08a49928
    fffff880`06d808d0  00000000`00000001
    Revert to the earlier version of the display driver....the one prior to updating CCC.
      My Computer


  8. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Okay, I think I'm at an impasse. I can't figure out how to accomplish that without causing other major issues. Here's what I've tried:

    1. Deleting the drivers from device manager leaving CCC intact: Windows Update doesn't provide any drivers, and somehow whenever I restart the drivers are back (I did check delete).
    2. Uninstalling CCC: Windows update still doesn't provide me with any drivers, and computer requires a hard reset. Somehow old AMD drivers show up in Device Manager.
    3. Reinstalling CCC, then rolling back the drivers to the old ones: CCC won't start anymore.

    The thing is without CCC, I can't overscan. So I'm stuck with a 1+ inch black border around my monitor, and I'm not sure if crossfire is even enabled. I get the feeling this methodology I guessed at isn't at all what you had in mind. Can you perhaps let me know where I went wrong? In the old logs is there a way to find the version number that was stable, and maybe I can go and try to download that from AMD?

    edit: wanted to update where I am now. After the 3rd step I tried, I went to device manager and updated my drivers from there. I think I'm just back to the original driver, but I can get at CCC and overscan works
    Last edited by asuddenmorning; 19 Nov 2014 at 16:20.
      My Computer


 
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