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Windows 7: BSOD while Playing Team Fortress 2 and using mumble, error 0x00000044

14 Sep 2014   #1
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 
BSOD while Playing Team Fortress 2 and using mumble, error 0x00000044

Hello, first time poster here. I'm getting bsods, mostly multiple irp complete request followed by stop 0x44. It happens while I was using mumble and playing TF2 at the same time. Is there a way to solve this issue? Here's a mini-dump in the attachment below. Thank you for your time.


My System SpecsSystem Spec
.
15 Sep 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {fffffa800d0930f0, eae, 0, 0}

*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by : Xeno7x64.sys ( Xeno7x64+4f7b )

Followup: MachineOwner
---------

1: kd> lmvm Xeno7x64
start             end                 module name
fffff880`0457f000 fffff880`045a8000   Xeno7x64 T (no symbols)           
    Loaded symbol image file: Xeno7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\Xeno7x64.sys
    Image name: Xeno7x64.sys
    Timestamp:        Thu May 19 08:25:16 2011 (4DD44E54)
    CheckSum:         0002E73E
    ImageSize:        00029000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
WinDBG blames the outdated BigFoot Networks Xeno PCI-E gaming adapter card. They were acquired by Qualcomm Atheros a few years ago, so you need to check their site to see if an updated driver is available:
Driver Downloads | Qualcomm Atheros, Inc.
My System SpecsSystem Spec
15 Sep 2014   #3
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 

Thanks for the reply! Though that site seems to have the same version as I have, though I don't know if qualcomm actually updates their drivers. :/ Although, i uninstalled and installed the version that was on their site. I'll update it if I encounter a bsod again. If bsod's occure again, any other solutions?
My System SpecsSystem Spec
.

15 Sep 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

If its the same BSOD the only remaining solution is to uninstall the card and remove it. There is no other fix for a malfunctioning driver which has no update.
My System SpecsSystem Spec
20 Sep 2014   #5
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 

Quote   Quote: Originally Posted by Golden View Post
If its the same BSOD the only remaining solution is to uninstall the card and remove it. There is no other fix for a malfunctioning driver which has no update.
Ah ok, I figured that before i downloaded the version on the site, the drivers i have was outdated so I reinstall a new driver for it.

However, after few days of having bsod free, I've encountered another bsod which indicates a different stop error, 09f which means Power Driver State failure. It occured after I played about 3 hours of playing Dota 2. Could it be the same driver or something else? Here's a a minidump attachment below.

My apologies for not replying to this thread. Having a very busy week.
My System SpecsSystem Spec
20 Sep 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009335050, fffff80000b9c518, fffffa800f3eab10}

*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
Probably caused by : mv91xx.sys

Followup: MachineOwner
---------

0: kd> lmvm mv91xx
start             end                 module name
fffff880`010fb000 fffff880`01188000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: mv91xx.sys
    Timestamp:        Mon Nov 22 17:30:45 2010 (4CEA151D)
    CheckSum:         0004B35E
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Marvell RAID controller is outdated - update it, or if you are not using RAID arrays, best to uninstall it.
My System SpecsSystem Spec
20 Sep 2014   #7
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009335050, fffff80000b9c518, fffffa800f3eab10}

*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
Probably caused by : mv91xx.sys

Followup: MachineOwner
---------

0: kd> lmvm mv91xx
start             end                 module name
fffff880`010fb000 fffff880`01188000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: mv91xx.sys
    Timestamp:        Mon Nov 22 17:30:45 2010 (4CEA151D)
    CheckSum:         0004B35E
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Marvell RAID controller is outdated - update it, or if you are not using RAID arrays, best to uninstall it.
I'll try to find the new drivers. Unfortunately when I click checking for drivers in properties, windows said it was the best version available. Although there are some third party sites that contains the latest drivers, but which one is the right version for that driver? Mine's 88se9128 which is a chip from my motherboard.
My System SpecsSystem Spec
20 Sep 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Since you aren't using a RAID array, uninstall the driver. That is the easiest solution.
My System SpecsSystem Spec
20 Sep 2014   #9
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 

Quote   Quote: Originally Posted by Golden View Post
Since you aren't using a RAID array, uninstall the driver. That is the easiest solution.
I tried to uninstall the driver, but windows automatically scan and installed the driver. Is there a way to prevent that?
My System SpecsSystem Spec
20 Sep 2014   #10
RyougaLolakie

Windows 8.1 (z97 build - main) Windows 7 Premium 64 bit (x58 build - backup)
 
 

BUMP! I uninstalled it using driver sweeper and now it goes into bsod loop (error 7b). So now I'm doing system restore to the last date. Also, I found an update for Marvell drivers from my motherboard site, although their latest version was from November 2011. I'll install that driver once I got it sort it out. Got any suggestions on how to sucessfully uninstall the driver so I can install the new version on the site?
My System SpecsSystem Spec
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 BSOD while Playing Team Fortress 2 and using mumble, error 0x00000044




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